Belgium
I am particularly interested in improving HR and administrative processes using data and research-driven approaches. I also enjoy exploring how digital communication shapes corporate image, and applying digital strategy to make institutions more efficient and effective, whether in EU bodies, international organizations, or academic settings.
• Supervised digitalization of administrative and migration-related records • Coordinated team to ensure data accuracy, integrity, and compliance with national/EU standards • Monitored project progress and reported to central administration • Supported transition from physical to digital workflows to improve efficiency and accessibility
• Managed inbound mail, client inquiries, and front desk operations • Delegated tasks and trained new team members • Coordinated work shifts and maintained office supply inventory • Prepared financial documentation, including monthly billings and ESPA certificates • Ensured compliance with company policies in refunds and financial processes