Swartz Creek, Michigan, United States
I am a hard-working family man, I enjoy being a problem solver. I learned from everyone and anyone that I could, and I still do that. People who are above me in the workplace, someone with more experience, or just someone better at a certain part of the job, are the ones I focus on. They are the ones to learn from. There is an old saying that birds of a feather flock together, this means to me that if I want to be successful then I need to surround myself with successful people.
Review and process warranty claims for Stellantis (Chrysler) dealerships. Review claims for prior approval, warranty claims that are under an extended warranty coverage, rentals, recalls, etc for payment.
Handled incoming phone calls for those who needed assistance with price changes, ie. contract expiring, promotions expiring, the bill raises, etc. We would track sales and calls through multiple different processes and programs.. This was a retention job to keep people with dish and not have them leave for another company.
Ordering parts, receiving parts, locating parts, binning parts, shipping parts, partial daily inventory counts, correcting inventory. Assigning parts to work orders/service visits, warranty returns, scrap, along with keeping it clean. I currently have the option of logging in at home and reviewing cars waiting on parts, parts on order to see time frame and update tech with the information needed. Train the new parts advisor on the system and the whole time learning new things myself.
Worked with a friend doing new construction of houses
Answer phones, schedule work, dispatch work, monitor technician progress, order parts, return parts, warranty returns, sell work, finalize paperwork and collect payment.