Delta State, Nigeria
Digital witch IT support trainee / administrative assistant/ Data entry / Operations assistant/ project manager assistant
Designed High Quality Branding Materials, ( Flyers, Business Cards, Products Label, Social Media Posts) Tailored To Client Needs. Collaborated With Clients To Understand Requirements & Delivered Creative Designs On Time. Improved Brand Visibility And Customer Engagement Through Visually Appealing & Consistent Design Work.
Successfully made over 100 outbound calls daily to potential customers, consistently demonstrating a proactive approach to sales and lead generation. Generated an average of 50+ leads per month, consistently exceeding monthly targets by 25% and contributing to the growth of the sales pipeline. Resolved 95% of customer issues via phone, email, and chat, providing timely and effective solutions that enhanced customer satisfaction and loyalty. Demonstrated a customer-centric approach, actively listening to concerns, empathizing with customers, and providing personalized support to ensure prompt issue resolution.
Accurately Processed Daily Transactions & Balanced Cash Drawer With 100% Accuracy. Delivered Excellent Customer Service By Assisting With Purchases & Resolving Payment Issues Quickly. Team Lead, Delivered Daily Target, Attended To Customer Orders Online & Offline. Maintained Organized Financial Records, Reducing Discrepancies & Improving Reporting Efficiency.