Los Angeles County, California, United States
More than than six years of experience in customer service and sales. An outstanding track of delivering consistent guest experience in all different types of guest services and hospitality. Ability to go further than the standards set out 100% of the time without order.
Operations: Planning, organizing, supervising, and spearheading coordinated operational activities in a way that supports the goals set out. Focus on quality and efficiency in a realistic manner Monitor Equipment and Supplies Design and execute supply chain management strategies that maximize productivity, minimize risk and effectively respond to fluctuations in demand Inventory coordinator and maintenance of entertainment and amusement area of the center Games technician Shift Leader August 2016-June 2017 Direct other employees through their daily routines and interact with customers to provide a diligent experience when the manager is not present/unavailable. Coordinating Shift Activities Trainer June 2016-(present) 2018 Use of proper engagement and competencies to understand the challenges of trainees Train new staff at multiple locations within the company Help new managers develop adequate knowledge of the standards on running a profitable and lively center Runner May 2016-June 2016 Knowledge of all the ingredient details of every dish on the menu Delivering food to guests quickly and efficiently Communicating clearly with the kitchen and front of house staff Diligently clean all areas of the bowling center
Provide a “magical” experience to guest of all ages. Includes maintaining a clean environment, replenishing, events with guests and providing a quick checkout while leaving guests satisfied. Other job duties includes: Shipments, stage sets, cash handling and team building.
Coaching kids and adults while creating age-appropriate workouts focusing on technique, endurance, stroke development, and drills. Engage with parents and cultivated relationships to create a collaborative swim environment. Cleaned pool area, office, guardroom, deck and surrounding areas. Enforced all rules and safety regulations. Confidence development with students. Chemical reports (pH balance, total alkalinity, temperature) Qualifications include CPR Licence with Ellis and Associates expired March 29, 2016
Held responsible for guests in the park. Expected to provide excellent guest experience. Cleaning duties. Ellis and associates trained. Lifeguard duties. In charge of paperwork. Organizational skills. Being able to multitask. In charge of lifeguards and a portion of the park. Guest experience and satisfaction. Sending people on break in a quick manner.