New York City Metropolitan Area
With a foundation in Finance and Operations Management, I'm a results-oriented Operations and Compliance professional with 7+ years of experience driving efficiency, growth, and innovation in the FinTech space. Proven ability to lead teams, develop strategic processes, and leverage technology to achieve significant results. Key Skills & Achievements: - Operations Management: Led a team of tax reclaim specialists at GlobeTax, overseeing accounts generating 8-figure revenue. Designed and implemented a strategic plan projecting a 15%+ improvement in KPIs. - Process Improvement: Increased client onboarding efficiency by 85%+ at Moneta Digital through collaboration and iterative analysis. Streamlined SOPs at Globe Tax, reducing manual processing by 2 hours/week/associate. - Compliance Expertise: Developed and implemented comprehensive AML Compliance Program with Risk Assessment for Moneta Digital, ensuring adherence to BSA/AML regulations. Led MTL license applications and operational rollouts across multiple U.S. states - Technology & Automation: Integrated VBA to reduce data processing time by 92% at GlobeTax. Collaborated with development teams to automate processes and improve workflows. - Financial Modeling & Fundraising: Secured over $350,000 in funding for Moneta Digital through a winning grant proposal. Strengths & Passion: - Strong believer in the power of collaboration and innovation to drive positive change in FinTech. - Deeply passionate about the potential of blockchain technology to revolutionize financial inclusion. - Process improvement professional - I am the glue that binds great teams together Gallup StrengthsFinder Top 5: 1. Restorative 2. Empathy 3. Includer 4. Connectedness 5. Activator
Leading crypto/Web3 compliance and stablecoin infrastructure consulting. Core Expertise: - 4-pillared AML programs (governance, risk assessment, controls, training) through FinCEN registration - MTL license applications and operational rollouts across multiple U.S. states - ACH/wire/crypto payment rails and stablecoin minting/redemption - SQL-powered blockchain reporting for stablecoin reserves and audits - KYC/KYB and customer support infrastructure - Extended Unspent Transaction Output (eUTXO) acumen
• Oversee daily operations to ensure business efficiency • Develop and implement operational strategies aligned with company goals • Collaborate with leadership to improve workflows and scale business operations
• Orchestrated the creation of a winning funding proposal, securing over $350,000 for the blockchain stablecoin startup • Optimized MTL licensing strategy using Linear Programming to maximize state coverage within capital constraints • Improved client onboarding efficiency by 85%+ by streamlining workflow with Tech and using iterative analysis • Acquired and applied BSA/AML Compliance knowledge into a 100+ page Compliance Program with Risk Assessment
• Design and implement a strategic task plan driving a projected 15%+ improvement in KPIs
• Led a team overseeing 76 financial institution accounts generating 8 figures in revenue • Spearhead monthly calls with Custody and Prime Brokerage counterparties to prioritize tasks and improve workflows • Collaborate with Tech and Operations teams to troubleshoot security master and application inconsistencies • Create and implement SOPs reducing time spent on manual processes by an estimated 2 hours per week per associate
• Integrated VBA to reduce manual data processing time by 92% for two financial institutions’ data files • Collaborated with Development team to produce data file specifications to construct automation scripts • Facilitated seamless knowledge transfer of Data Procurement process with Client Services ensuring continuity and efficiency
• Collaborated with student leaders to create a variety of social and educational programs intended to serve the larger residential community • Utilized budgeting and organizational skills while working with others to host social and educational events • Exhibited teaming behaviors to effectively engage with a wide variety of people and personality types
As a member of student practicum project team, analyzed current operating environment to identify peak demand, bottlenecks and average wait times. Performed wait-time studies, implemented Qualtrics surveys to gauge customer experiences and expectations, and gathered information regarding seating and capacity requirements. Findings expected to improve capacity planning, allocation of resources and increased customer satisfaction.