Sofia, Sofia City, Bulgaria
Throughout my life, I’ve approached every challenge with enthusiasm, creativity, and ceaseless desire to achieve success. This passion and drive has paved the way to countless opportunities, unique experiences and exceptional relationships both personally and professionally. If you’re interested in learning more about me, keep reading or get in touch.
Create, process, and execute customer orders for products, projects, and service/repair activities. Generate and issue accurate invoices on time, following company policies. Ensure precise and timely data entry while maintaining data integrity and confidentiality. Communicate with customers to confirm order details, answer inquiries, and provide status updates. Assist with reports, records, and templates related to order and billing management. Collaborate with Sales, Supply Chain, Procurement, Finance, and Technicians to ensure smooth order and billing workflows.
Lead a dynamic team of 18 professionals, fostering collaboration and success. Develop, implement, and maintain quality assurance protocols across multiple markets. Actively pursue strategic and operational objectives to drive business growth and efficiency. Track staffing requirements, hiring new employees as needed to support a growing team. Conduct budget reviews and report cost plans to upper management, ensuring financial alignment.
Introduce our partners to support for products/Solutions by phone/mail. Call predetermine leads to proactively support a product, service or solicit funds. Keeps customer information up to date. Answer questions in regards to the organization, products and services.
Execute against predefined target list of client/potential client decision makers or influencers. Execute multiple sales plays at once and transfer opportunities to appropriate teams for closing. Work as part of an account or territory team to build tailored plans for new prospects and existing customers to generate new pipeline value and engaging key client/potential client decision makers.
Support for Surface hardware devices for Premier customers. Escalation point for software related challenges.
Gather & Analyse customer input. Deliver technical assistance. Provide technical consultation. Ability to work in a time critical environment.
Leading & project managing the continues transactional process improvement initiatives. Successful migration of all in scope activities. Focus on continuous improvement whilst measuring and evaluating quality and effectiveness of deliverables.
Leading a team of 6 people for Belgium Dividing the work equally between the team members. Performing EOM, EOQ and Annual closing activities. Assisting with commercial/financial contract activities. Follow up with the team members, that they perform their tasks within the scope and within the SLA.
Processing standard SAP transactions. Validating order packs and confirmations. Performing EOM, EOQ and Annual closing activities. Assisting with commercial/financial contract activities.