Temecula, California, United States
Transportation Road Supervisor with 6+ years of experience in bus operations. Proven expertise in accident investigation, scheduling mark-up, OCC traffic control, BTW training, and cadetting. Skilled Union Steward with a strong background in handling workman's comp, accident reports, and DOT drug test forms. Proficient in Microsoft Word, Excel, Swiftly and Depot Manager. Known for meticulous attention to detail and a commitment to enhancing bus operations. Seeking to grow and add value in bus operations through effective management and innovative solutions.
• Union Shop Steward with ATU • Conduct accident investigations to determine causes and prevent future occurrences • Monitor and coach operators to ensure adherence to safety standards and operational procedures • Dispatch operators and resolve issues in real time • Address and resolve customer service complaints to maintain high levels of satisfaction
• Maintained CDL with Passenger Endorsements • Served as Behind-The-Wheel (BTW) Trainer and Cadet Mentor, providing hands-on training for new operators • Consistently upheld an excellent safety record • Proven ability to adhere to strict schedules, ensuring timely service • Delivered exceptional customer service