Edward C.

General Manager

Norwich, England, United Kingdom

About

Engaging and empathetic professional with a strong background in front-of-house, site management, and client experience within the arts, events, and creative workspace sectors. Known for building strong relationships, leading with calm efficiency, and creating a high-quality customer journey. Intuitive, people-focused, and highly organised, with a proven ability to communicate clearly, manage teams, and drive business results. Now seeking new opportunities, bringing a natural ability to connect with people, companies and stakeholders alike.

Experience

  • Customer Service Expert at Aviva
    Nov 2025 - Present · 8 mos

  • Matchday Steward at Norwich City Football Club
    Nov 2024 - Present · 1 yr 8 mos

  • Full-time parenting at Career Break
    Sep 2024 - Nov 2025 · 1 yr 3 mos

    Extended parental leave.

  • General Manager at TCNUK
    Apr 2024 - Aug 2024 · 5 mos

  • General Manager at Patch
    Jun 2023 - Apr 2024 · 11 mos