Johannesburg Metropolitan Area
As a SAP HR IT Solutions Specialist at Glencore, I leverage my expertise in SAP SuccessFactors and Employee Life cycle Management to support the global HR function. I manage the technical aspects of internal and third-party applications and HRIS integration, ensuring system reliability and optimal functionality. I collaborate closely with HR stakeholders, IT teams, and external vendors to drive efficient HR processes and enhance employee experience. I have over 12 years of experience in HR applications management, including talent management, learning management, and performance management. I also have a strong background in business process management and employee training. I hold certifications in ITIL, PROSCI Change Management, and SAP SuccessFactors Employee Central, demonstrating my commitment to continuous learning and professional development. My goal is to use my skills and knowledge to contribute to the success of the organisation and its employees.
Act as System Owner for SAP SuccessFactors Employee Central, accountable for platform stability, compliance, and ongoing optimisation Govern configuration changes, enhancements, and releases to ensure alignment with HR policy and organisational design Design and maintain master data frameworks supporting end-to-end employee lifecycle management Oversee organisational structures including positions, jobs, reporting hierarchies, and classifications Implement data validation, audit controls, and quality metrics to ensure regulatory compliance across regions Lead stakeholder workshops with HR, IT, and business leaders to prioritise enhancements and roadmap initiatives Provide expert-level production support, incident analysis, and root-cause resolution Oversee regression testing, upgrades, and change management activities Deliver user enablement, training materials, and operational documentation Own the end-to-end SAP SuccessFactors platform lifecycle, including configuration governance, release management, and integration oversight.
As a seasoned Global HRIS Solution Manager, I lead the design, implementation, and optimisation of enterprise-wide HR systems to enable scalable, data-driven human capital strategies. With deep expertise in platforms such as SAP SuccessFactors, Workday, and Oracle HCM, I translate complex business requirements into sustainable digital solutions that enhance the employee experience and streamline global HR operations. My role bridges strategy, systems architecture, and stakeholder engagement — ensuring seamless integration across modules like Core HR, Talent Management, Learning, Compensation, and People Analytics. I champion best-practice governance, data integrity, and agile delivery methods to support organisational transformation across regions and functions. Core Focus Areas: • Global HRIS Strategy & Roadmap Development • HR Technology Implementation & Optimisation • Cross-Regional Stakeholder Management • Change Management & User Adoption • Data Governance & Compliance (e.g. GDPR, SOC) • HR Data Analytics & Reporting Enablement • Process Automation & Employee Self-Service I am passionate about leveraging HR technology as a strategic enabler — aligning people, systems, and insights to deliver measurable business value.
As ELM Solution Specialist, I play a critical role in supporting the global HR function by ensuring the smooth operation and integration of applications and our core HRIS. I am responsible for managing the technical aspects of internal and third-party applications and HRIS integration, ensuring system reliability, and optimal functionality, while closely collaborating with HR stakeholders, IT teams, and external vendors to drive efficient HR processes and enhance employee experience. HR Applications Management: I oversee the configuration, maintenance, and troubleshooting of Anglo’s Core HRIS Application SuccessFactors, including talent management, learning management, performance management. I also collaborate with HR stakeholders to gather requirements, understand business needs, and implement appropriate technical solutions within the HR applications landscape. Core HRIS Integration: I manage the integration of various applications and systems with the core HRIS, ensuring seamless data flow and system interoperability, while working closely with internal IT teams and external vendors to design, develop, test, and deploy integration solutions. I troubleshoot issues, and implement improvements to optimise data exchange and system performance. Technical Support and Issue Resolution: I provide technical support to HR users, addressing application-related queries and issues promptly and effectively as well as investigate and resolve system errors, bugs, and data discrepancies, collaborating with relevant stakeholders and vendors when necessary. I routinely conduct root cause analysis and implement preventive measures to mitigate future system issues. System Enhancements and Upgrades: I continuously stay updated with the latest industry trends, best practices, and system updates related to SuccessFactors and Anglo’s modules. I evaluate new functionalities and features of SuccessFactos, making recommendations for enhancements or system upgrades.
Served as Design Authority and System Owner for Core HRIS (SuccessFactors Employee Central) Approved all configuration changes, enhancements, and release adoption decisions Assessed system impacts of quarterly releases and new functionalities Defined and governed as-is and to-be architecture for employee lifecycle processes Oversaw integration design with SAP Fieldglass, SmartRecruiters, ServiceNow, and Qualtrics Ensured data model integrity, security compliance, and platform scalability Identified optimisation opportunities across processes and system usage.
Ensure the design of system supports business needs, current business processes, and future business requirements and changes. Perform analysis and develop solutions that solve business problems and opportunities, while considering quarterly release features that have not yet been enabled, as well as imminent product releases and future product roadmaps. Examples include position management, concurrent employment, contingent workers, job profile builder, etc. Use system knowledge and expertise to understand business processes, gaps and opportunities to convert that knowledge into effective implementation. Develop and maintain in-depth understanding of client’s configuration, including position management and role based permissions. Understand the client’s data model and recommended SuccessFactors best practices. Serve as team member in designing data conversions and systems configuration to ensure timely integration. Partner with lead for role-based security and provide back-up to that resource. Provide input and expertise to Test Lead to drive test script development, while ensuring test scripts are fully explanatory in order to be used as input to Training Material. Coaching, Mentoring and Knowledge Sharing across client team, as well as HCM Domain Resources.
Functional Associate Manager for SuccessFactors, including the following certified modules: • Employee Central • Learning • RMK Candidate Experience • RCM Recruiter Experience • Workforce Analytics and Planning Ensure the design of system supports business needs, current business processes, and future business requirements and changes. Perform analysis and develop solutions that solve business problems and opportunities, while considering quarterly release features that have not yet been enabled, as well as imminent product releases and future product roadmaps. Examples include position management, concurrent employment, contingent workers, job profile builder, etc. Use system knowledge and expertise to understand business processes, gaps and opportunities to convert that knowledge into effective implementation. Develop and maintain in-depth understanding of Client’s configuration, including position management and role based permissions. Understand of Client’s data model and recommended SuccessFactors best practices. Serve as team member in designing data conversions and systems configuration to ensure timely integration. Partner with lead for role-based security and provide back-up to that resource. Provide input and expertise to Test Lead to drive test script development, while ensuring test scripts are fully explanatory in order to be used as input to Training Material Application Outsourcing support includes: • Incident management for above mentioned modules, as well: • Succession • Performance and Goals • EC Time • SuccessFactors role based permissions • Managing Continuous improvement items • Managing all Change Requests • Ultimate responsibility for all documentation (including specs, testing, training documentation) • Upskilling all system administrators Other activities include identifying resources in other areas to cross-skill in SuccessFactors, coaching and mentoring junior resources, developing resources and career guidance.
Training Lead for Cornerstone Implementation for Global Leading Automotive Manufacturer and Leader - Europe, Asia, North America, Russia, South Africa • Understanding the learning landscape in terms of integration into cloud based (Saas) Learning Management System • In the design phase, designing curricula for affected roles using input from instructional design maps • Testing pilot environment and creating simulation data in preparation for transaction recording • Capturing eLearning of more than 60 Cornerstone-on-Demand scenarios using Articulate authoring tool • Development of transactional quick guide, which has become standard for all client markets already live with CSOD • Mobilised a team of 3 developers and one designer for an off-shore project, developing simulations, extrapolating eLearning into Handbooks, Quick Guides, job aids • Upskilled IT Analyst to deliver face to face training in Nordic and Russian market • Delivery of CORE Training – Far East and Europe • Advising the client on system capabilies, and guiding the client to possible alternatives • Virtual Training Delivery of Localised Training – North America/Canada and Australia/New Zealand • Hands on IT Support in Australia – raise Change Requests, Service Requests and general guidance, support of Market and Power Users at national sales company, as well as virtual support of market • Delivering Training to end users in CSOD pilot environment, supported by eLearning • Behavioural training delivery with regards to change agents upskilling, and Train-the-Trainer, e.g. training corporate staff members in China to deliver training to the retail audience • Support of South African Market Go Live – designing of test cases in HP ALM, upskilling users at both NSC and Dealer level, custom report design and build, post--Go-Live support activities, design and implement quick guides for all roles in market
Led HR technology solution design aligned to business strategy and future state architecture Provided SuccessFactors expertise across position management, concurrent employment, and security design Supported data conversions, integrations, and configuration governance Partnered on role-based security design and audit readiness Supported testing strategy and training material development Mentored and coached client and internal delivery teams.