San Jose, California, United States
- Provide high-level administrative support to two Directors in Product Management on the QuickBooks Intuit Assist team. - Manage complex and dynamic calendars, ensuring seamless scheduling and prioritization of meetings. - Coordinate domestic and international travel, including logistics and expense reconciliation. - Partner across organizational boundaries, collaborating with EABPs and business partners to drive efficiency and outcomes. - Plan and execute meetings, off-sites, and team-building activities to enhance engagement and productivity. - Maintain organizational charts, email distribution lists, and other critical team resources. - Handle sensitive information with discretion, demonstrating integrity and confidentiality. - Act as the “eyes and ears” of the organization, anticipating needs and providing proactive solutions. - Continuously research, implement, and refine systems and processes to improve workflow and team effectiveness.
- Planned and executed Marketing events including event research, venue selection, contract negotiation, scheduled packing, printing and shipping of materials to end destination. - Oversaw all logistics of events and conferences, program budgets and securing contracts per account. - Worked closely with the Named Partner Account Managers and Marketing Managers to build mindshare and brand awareness, through meticulous execution of lead generation activities. This included media, training documents, merchandise, in person event and virtual events. - Collaborated with the Product Marketing team to develop messaging for collateral, ads, etc. - Collaborated with the Creative team to develop innovative marketing materials including invitations, product media and registration forms.
Acted as support partner to the Chief of Staff to the CEO by: - Providing confidential administrative support and primary out of office backup - Enable CoS to work most effectively with internal and external stakeholders by assisting in navigating complex calendaring and being a trusted member of the team - Main point of contact for internal and external events including quarterly business reviews, annual meetings, recruiting events and team offsites leading agenda planning, speaker sourcing, vender relations, logistics and budget. - Executive Briefing Center lead - Expense report processing - Managed company corporate calendar for all internal and external events and vendor meetings. - Booked travel accommodations for prospective candidates, event speakers and international employees. - Partnered closely with the People team on recruiting event logistics and execution, new hire onboarding and company town-halls/all hands. - Partnered with Finance on execution of annual Sales Comp Plans. - Created and maintained the first ever company Instagram page.
Worked cross-functionally with the Communications team to develop and execute regional programs and initiatives across North America. Planned and supported social media campaigns for high priority initiatives including new product launches. Partnered closely with the Communication and Creative teams to extend cohesive brand messaging across social media channels. Responsible for ordering and shipping out monthly swag for internal and external events. Supported budget management by working closely with finance and PO systems. Project managed our incentive programs for our partners and sales team. Supported sales events by procuring custom marketing material tailored to the event’s target audience. Marketing and Ops lead for Canon partner relationship focused on executing our marketing distribution plan.
Provide an outstanding customer dining experience while building strong client relations that facilitate repeat business and improve patron loyalty. Train and manage personnel while ensuring each customer receives best-in-class service and support; sent to San Francisco to train new personnel in proper procedures of customer service delivery excellence. Continuously receive patron accolades due to outstanding service and support delivery. Post photos of events for multiple restaurants; showcase new ideas in menu selection and up and coming events that continue to drive greater restaurant interest and sales.