WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
With over 15 years of focused experience in retail management, my journey with Harvey Norman Malaysia has been about leading teams to success and ensuring exceptional customer service. As the current Retail Store Manager, where my expertise in team motivation and people management has been key. Our mission aligns perfectly with my values of dedication and providing outstanding service. My ability to communicate in English, Mandarin, and Malay has been instrumental in fostering an inclusive and dynamic work environment that champions the organization's culture and goals.
Managing biggest Outlet in the Southern Region of the company
Setup the first ever outlet in East Malaysia for the company, recruit the sales staff, coordinate stock with supplier and forwarder. Monitoring delivery team for end user.
Managing the biggest outlet in the company, supervising manpower of 50 person, with monthly sales figure up to 5million a month
Monitor, coach and lead staff at sales floor to achieve company budget given. Control and monitor store's stock inventory.
Lead and monitor sales staff to push more sales for the branch