Singapore, Singapore
Provided customer support by handling inquiries and resolving issues via face to face, developing strong problem-solving and interpersonal communication skills. Managed a high number of customer requests daily, demonstrating time management and organizational skills to ensure fast responses and customer satisfaction. Troubleshooted technical issues related to the TADA app, enhancing my ability to analyze problems quickly and provide clear, step-by-step solutions to users.
Managed daily administrative tasks like scheduling, data entry, and record-keeping, demonstrating strong organizational skills and attention to detail. Handled and processed incoming customer requests and service updates, enhancing my ability to prioritize tasks and maintain an efficient operation under tight deadlines. Coordinated operational workflows and ensured smooth communication between different departments, improving team efficiency and interdepartmental collaboration.