Jounieh, Keserwan-Jbeil Governorate, Lebanon
With over five years of dynamic experience in the high-paced retail sector, my expertise in operational management and creative direction has significantly contributed to Nakhle.Ets's growth in Lebanon. Upholding values of innovation and efficiency, I lead with a vision to enhance customer experiences and streamline processes. My commitment to these goals has fostered a culture of continuous improvement and adaptability within our team, ensuring that our organization remains at the forefront of retail trends and customer engagement. Since January 2023, my role as Chief Operating Officer has centered on transforming store operations and crafting impactful advertising campaigns. These efforts have culminated in a notable 15% sales revenue increase and a 20% boost in social media engagement. Leveraging skills in advertising and proficiency, I have guided our organization to new heights of market presence and operational excellence.
As Chief Operating Officer at Nakhle.Ets in Lebanon, I led a team to optimize store operations, resulting in a 15% increase in sales revenue. I also spearheaded the development of a new social media strategy, increasing online engagement by 20%.
Worked in the design department on four different projects -commercial street (Wuhan, China) -Nanling Cultural Center(Nanling, China) -Shanghai Flower Garden Villas (Shanghai) -Kirazlitepe Urban Regeneration (Istanbul, Turkey) worked on conceptual and final designs, site investigations, renderings, research studies, and furnished plans, elevations, and sections.
-supervised site works in Broumana -learned how to calculate the BOQ -learned how to manage a project with respect to the municipality regulations -learned how to negociate with the sub-contractors