Istanbul, Türkiye
As an Account Manager at Amazon, I leverage my double bachelor's degree in International Logistics and Transportation and Management Information Systems to grow and manage accounts in the e-commerce marketplace. I have over 5 years of experience at Amazon, where I have progressed from a Catalog Specialist to a Catalog Lead, and then to an Account Manager. I have also completed multiple certifications in ERP, Amazon Ads, AI, SQL and received a High Honor Certificate for my academic performance. I am passionate about delivering value to customers, driving innovation, and collaborating with diverse teams.
Own full P&L and end-to-end business operations for the Grocery category, after previously managing the Luxury Beauty, Kitchen and Personal Care Appliances categories for 2 years. Managing vendor cohort across pricing, profitability, inventory, demand planning and promotional strategy to optimize revenue, margin and customer experience. Lead commercial negotiations, annual trade terms and joint business plans to drive sustainable topline and margin growth. Oversee daily operations including sales forecasting, campaign planning and healthy inventory management; take corrective actions on overstock, low availability and unprofitable selections. Analyze business performance to identify growth drivers, mitigate risks, and enhance category profitability through data-driven decision-making. Partner with marketing, supply chain, and finance teams to execute launches, optimize visibility, and ensure operational excellence.
Promotion Managed a portfolio of sellers, owning seller acquisition, pipeline planning, and revenue growth across Marketplace categories. Acted as a strategic consultant to sellers: optimized pricing, promotional efficiency, and competitiveness through data-backed recommendations. Identified selection gaps, demand signals, and seasonal opportunities with competitive benchmarking and Amazon insights. Conducted deep-dive analyses to understand competitive dynamics and uncover growth opportunities (brand trends, seasonality, price signals). Built growth plans to improve availability, forecast accuracy, and seller engagement with key Amazon programs (deals, promotions, advertising). Reported business development performance to sellers and internal stakeholders, highlighting risks and opportunity areas.
Department Change Led an initiative converting vendors to Marketplace sellers by owning the entire onboarding flow, including catalog creation, integrations, and full selection launch. Managed end-to-end catalog setup (listing creation, compliance checks, integration operations). Improved catalog accuracy and availability by fixing data issues, completing uploads, and optimizing listing visibility.