Ecem Asya Unal Costa

Brand Operations Management | Creative Project Management | Hospitality Consultancy | Luxury Branding

Greater Toronto Area, Canada

About

Event Operations, Project & Client Manager with 15+ years of international experience delivering high-impact events, client programs, and brand initiatives across corporate, hospitality, and agency environments. I’ve worked across Canada, Europe, and the Middle East, bringing a global perspective shaped by both professional experience and travel to 50+ countries. I specialized in remote and hybrid coordination, managing complex projects from planning through execution — including budgeting, vendor management, timelines, stakeholder communication, and on-site operations. My work often sat at the intersection of client relations, operations, and delivery, ensuring ideas translated into seamless real-world experiences. Throughout my career, I acted as a trusted point of contact for clients and internal teams, supporting sales conversations, aligning expectations, and solving problems quickly in fast-paced environments. I thrived in contract-based and project-driven roles where adaptability, accountability, and clear communication were critical. Core strengths include: • Project & operations management • Client-facing coordination & stakeholder management • Budget tracking & vendor negotiation • Remote & cross-functional collaboration • Event, hospitality & brand experience delivery I’m currently seeking remote or hybrid opportunities in project coordination, operations, client success, or event operations, where I can contribute strategically while maintaining flexibility. I value roles that combine structure with creativity, and teams that prioritize trust, clarity, and execution excellence.

Experience

  • Brand Operations Manager at Bomanite Türkiye
    Apr 2026 - Present · 4 mos

    Leading social media launch, website coordination, branding, and digital communications IG: bomaniteturkiye

  • Project Manager at NHFC Northern Food & Hospitality Consulting
    Jan 2026 - Apr 2026 · 4 mos

    Managed hospitality-focused projects, communications, and operational coordination

  • Event Operations Manager at Round12 Events
    Jan 2024 - Dec 2025 · 2 yrs

    • Managed end-to-end event projects on a contract basis, including client proposals, budgeting, vendor coordination, timelines, and on-site execution. • Acted as a client-facing lead, supporting sales efforts, preparing event scopes, negotiating pricing, and ensuring alignment between client expectations and delivery. • Coordinated pre-event planning, logistics, staffing, run-of-show documents, and post-event reporting across multiple simultaneous events. • Lead on-site event operations, managing vendors, crew, venues, and last-minute problem-solving under high-pressure environments. • Collaborated closely with creative, marketing, and production teams to ensure brand consistency and smooth execution. • Supported budget tracking and cost control, ensuring projects remain within approved budgets while maintaining quality standards. This is a project-based / freelance role, not a full-time position.

  • Public Relations & Catering Manager at Solmaz Foods Inc.
    Apr 2025 - May 2025 · 2 mos

    • Acted as the primary public relations and catering liaison, managing brand communications, client interactions, and event-related coordination. • Managed catering inquiries and client requests, supporting menu planning, service logistics, and event preparation. • Coordinated event and catering operations, including vendor communication, scheduling, and on-site support. • Supported brand visibility and community engagement through PR-driven initiatives and customer-facing activities. • Collaborated with internal teams to ensure consistent brand messaging and professional presentation across events and catering services. • Assisted with planning and execution of catering events, ensuring quality standards and smooth delivery. • Contract concluded following transition related to maternity planning.

  • Travel Director at Forum Quebec DMC
    Jan 2024 - Oct 2024 · 10 mos

    • Led on-site execution of diverse events, across multiple locations, ensuring seamless coordination among clients, suppliers, and local partners. • Negotiated with vendors and stakeholders, reducing event costs by 15% while maintaining high-quality standards. • Implemented event technology solutions, enhancing attendee engagement and increasing post-event survey responses by 35%. • Managed end-to-end logistics for group travel, achieving a 98% client satisfaction rate through efficient handling of transportation, accommodation, and on-site activities. • Developed contingency plans, conducted site inspections, and managed hospitality desk operations while overseeing local staff and creating post-event reports to improve future planning and budgeting.