Ebru Aktan

Chief Information and Digital Officer @ Coca-Cola CCI | Leading Digital Transformation Initiatives

Türkiye

About

As Chief Information & Digital Officer at Coca-Cola CCI, I lead the digital and technology strategy across 12 countries, focusing on scaling operations, enhancing competitiveness, and delivering value in a data-driven environment. With over 20 years of professional experience, I have spearheaded transformative initiatives such as SAP S/4HANA and diverse CRM solutions implementation , hyper-automation, and advanced analytics, contributing to operational efficiency and cost optimization. My expertise spans FMCG, finance, telco, cloud computing,AI, and digital transformation. I am committed to embedding data and AI into decision-making processes, fostering resilient digital ecosystems, and partnering with cross-functional teams to drive innovation and sustainable growth.

Experience

  • Coca-Cola CCI (Full-time · 5 yrs 3 mos)
    • Chief Information and Digital Officier
      Mar 2026 - Present · 4 mos

    • Head of Enabling Functions Digital Technology
      Jul 2022 - Mar 2026 · 3 yrs 9 mos

      Designed and led the Digital Transformation strategy for Enabling Functions across 12 countries, delivering sustainable operational efficiency and measurable cost optimization. • Built and governed the SAP Center of Excellence, ensuring seamless integration, standardization and continuous improvement of SAP platforms enterprise-wide. Led s4 Hana brownfield conversion program. • Drove the Hyper-Automation and Advanced Analytics roadmap, implementing use cases that reduced manual workload, improved process cycle times, and enhanced decision intelligence. • Partnered with Finance, HR, Legal and Corporate Platforms leadership to elevate data governance, reporting accuracy and cross-functional orchestration. • Led multi-country stakeholder alignment, change management and capability uplift across business and technology communities.

    • Digital Technology Supply Chain Senior Program Manager
      Apr 2021 - Jul 2022 · 1 yr 4 mos

      • Managed end-to-end Digital Supply Chain transformation programs, aligning operations, planning, manufacturing and logistics solutions across regions. • Coordinated PMO governance, vendor oversight and executive reporting for cross-functional digital initiatives.

  • IBM Global Services (3 yrs 9 mos)
    • Strategic Business Solutions Sales Executive
      Sep 2019 - Apr 2021 · 1 yr 8 mos

      -Led strategic enterprise accounts, advising C-level stakeholders on cloud, analytics and digital transformation roadmaps. -Built multi-year technology modernization proposals, improving client cost structures, resilience and scalability.

    • Program and Business Development Executive
      Aug 2017 - Sep 2019 · 2 yrs 2 mos

      -Developed and expanded consulting program portfolios in SAP and enterprise applications. -Managed partner ecosystem expansion and led client value articulation for transformation engagements.

  • IBM (3 yrs 10 mos)
    • Client Innovation Center Manager
      Nov 2014 - Aug 2017 · 2 yrs 10 mos

      Led IBM’s Client Innovation Center, driving digital transformation programs for financial services, telecom, and public sector clients across the region. -Directed a multidisciplinary team of 40+ consultants, solution architects, and delivery leads. - Designed and executed innovation roadmaps aligned with clients’ strategic priorities. - Built co-creation and design thinking engagement models to accelerate solution adoption. - Improved delivery quality and customer satisfaction while strengthening revenue growth and account expansion.

    • Software Group Smarter Planet Solutions Industry Consultant for Financial Services
      Nov 2013 - Nov 2014 · 1 yr 1 mo

      Positioned Smarter Planet solutions in strategic accounts and guided transformation initiatives within core banking, insurance, and payments ecosystems.

  • IBM Ireland (2 yrs)
    • Middle East and Africa Assets Leader
      Aug 2012 - Dec 2013 · 1 yr 5 mos

      • Led the go-to-market and portfolio strategy for Software and Cloud assets across Middle East & Africa. • Drove adoption and localization of strategic IBM solutions in emerging markets, enabling faster delivery cycles and cost optimization for clients. • Partnered with regional sales and delivery leaders to shape asset commercialization, pricing, and ecosystem enablement. • Supported multi-country rollouts, accelerating asset-driven revenue growth and delivery consistency across the region.

    • Solution and Software Assets Global Program Manager
      Jan 2012 - Dec 2013 · 2 yrs

      • Managed global asset lifecycle and roadmap alignment across IBM’s Software & Services portfolio. • Coordinated cross-functional global teams across regions to ensure standardization and reusability of delivery assets. • Enabled scalable delivery models by building capability frameworks, asset governance, and knowledge networks.

  • Application Management Services Country Leader at IBM Global Services
    Feb 2011 - Jan 2012 · 1 yr

    • Led the AMS business unit end-to-end: sales, delivery, financial performance, and talent strategy. • Managed strategic client portfolios and oversaw operational excellence and service transformation initiatives. • Reorganized delivery teams to improve SLA performance, reduce cost-of-delivery, and increase client satisfaction.