Refugio, Texas, United States
My career began as an IT professional in the Oil & Gas Exploration sector. I spent as much time trying to understand the key processes of O&G exploration project cycles as I did learning traditional IT skills. This focus on how the industry goes about its business, what data it consumes and generates, and the particular stresses it places on IT infrastructure produced a unique knowledge matrix which I leveraged to create a high performance/high efficiency technology environment for my geoscience and operations teams. In 2016, I began pursuing my growing interests in e-commerce, digital marketing, and social engagement. As a co-founder of BOLD Precious Metals, an online dealer of gold and silver bullion and fine coins, I had key involvement in the development of a successful brand from ground zero. I gained detailed experience in the full spectrum of building an online e-commerce company from driving traffic growth through customer analytics, SEO strategies, online and social marketing to generating rapid sales growth through customer engagement and retention. In 2022, I began writing the next chapter in my career as I took on the position of Head of Business Development for LPM Group Ltd, one of the largest and most trusted precious metals companies in the world. Headquartered in Hong Kong, LPM is an authorized distributor for many mints and refiners around the world. I will be expanding LPM's wholesale network of dealers and retailers outside of Asia, providing consistent access to a diverse supply of bullion and collectibles at highly competitive pricing. In each stage of my career, I have found ways to leverage my foundation in systems and technology to improve the efficiency and productivity of myself, my team and my organization. Past and Current Specialties: Business Development, Cashflow Management, Business Branding, Inventory Procurement, Inventory Management, Inventory Pricing, Customer Service, Customer Engagement, Web Design, SEO, Internet Marketing & Promotions, Social Media, eBay Store management, ShipStation, Woocommerce, Magento, Google Analytics/Google Search Console, Photoshop, MailChimp, ZenDesk, MS server architecture, LAN networking, iscsi SAN, clustered NAS, IP telephony, Commvault Simpana, Microsoft d365 ERP, Office 365, Exchange Server, remote help desk support, technical documentation, Data mining/management, GIS mapping, general application support.
Key involvement in brand development, website design, traffic growth, customer analytics, SEO strategies, online and social marketing, customer engagement and retention. Primary inventory purchaser and manager of product listings and pricing. Executive manager of all on-site order fulfillment operations. Oversee customer service team. Manage large account wholesale segment.
Direct and manage all aspects of corporate IT design, implementation, and support. Fluent in all phases of the oil and gas exploration project cycle and leverage that industry knowledge to determine how to design and apply IT solutions to improve performance and efficiency of the exploration team.
Provided help desk support to various departments.
Y2K Remediation Team