Melbourne, Victoria, Australia
HR and Payroll leader with prior experience in transformation, compliance and technology implementation. Currently leading a number strategic payroll transformation programs at Bapcor.
HR and Payroll risk consulting to help clients identify and assess payroll risks across end-to-end processes. Specialising in HR systems, processes and controls to mitigate payroll risks.
Specialised in UKG Dimensions implementation as part of Human Capital Consulting practice. Implemented Dimensions solutions for large enterprises across multiple industries, including global organisations. Project management of implementation programs. Client advisory on current state assessment of HR systems landscape and develop future state roadmap. Assist clients in requirements development for RFP process, facilitated vendor market scan and vendor selection. Conduct quality assurance on UKG Dimensions implementation program, including review of solution design against business requirements for gap analysis and develop remediation plan.
Certified UKG Dimensions Functional Consultant
Managing a workforce management team responsible for supporting all 61 stores nationally, ranging from day to day support activities to strategic planning and management of workforce programs: - Responsible for developing and coaching two direct reports, with a shared leadership of four team members - Managing and tracking store salaries in line with the national budget, including reporting and analysis for wide range of stakeholders - Developing and executing strategies for stores to execute workforce management strategies to drive cost reduction while driving maximum sales return on labour investment - Performing ad-hoc analysis on labour investment to support sales-driving activities, by partnering with merchandise and marketing teams - Project managing workforce system (Kronos) enhancements and implementations, by playing a change agent role liaising with the support office and store stakeholders
Supporting the ongoing expansion of Apple Retail stores in Asia-Pacific region by participating in new store opening projects. Most recent projects include relocation of Chadstone (Melbourne, Australia) and opening of Apple Garosugil (Seoul, South Korea). Key responsibilities include: - Being the subject matter expert of various standards and guide for store setup - Liaising new store opening setup activities the Project Lead, Store Leadership team and other business partners - Providing training and coaching during the setup period as necessary
In brief, my current area of responsibility include: - Leading a small group of team focused in providing tailored solutions for small/medium businesses, entrepreneurs and educators; achieved fastest growth in geo during last fiscal quarter - Manage business opportunities, pipeline and set strategic direction for growing team engagement and ownership results In addition, daily responsibilities include: - Driving performance through identifying and developing high potential talent - Delivering high standard customer experience, measured through NetPromoter score - Providing coaching and development for direct reports to deliver exceptional customer experience - Identifying opportunities to drive ownership, through analysis of various sales KPIs - Operational management of the store, in particular, specialising in staff resource planning
A 3 months career experience with the APAC Ownership Operations team within Apple Retail: - Supporting the execution of new product launch strategies for retail stores in APAC, including performance analysis and reporting for key stakeholders - Providing global stores support regarding resource planning / scheduling strategies - Supporting the strategising and execution of the seasonal campaigns for retail stores in APAC