Airdrie, Alberta, Canada
Automotive Sales Professional with experience in independent automotive sales and tire retail management. Currently pursuing AMVIC licensing with dealership sponsorship. Strong background in building customer trust quickly, handling objections confidently, and delivering a high-conversion buying experience. Experienced using Facebook Marketplace, CRM systems, and digital tools to generate and follow up on leads effectively. Comfortable in commission-based environments and driven by performance targets. Known for professionalism, consistency, and producing repeat business through strong customer relationships.
Founder & Operator – Penguins Cleaning Service Greater Toronto Area (GTA) Founded and operated a residential and commercial cleaning company in the Greater Toronto Area (GTA), overseeing client acquisition, sales consultations, staff training, quality control, and daily operations. Generated new business through digital marketing, referral strategies, and social media platforms. Utilized AI tools such as ChatGPT and Canva to enhance customer communication, create marketing content, and streamline scheduling and workflow efficiency. Managed quoting, pricing strategies, and upselling additional services while maintaining strong client relationships to drive repeat business and referrals. Specialized in steam cleaning, grout and tile restoration, upholstery, deep cleaning, and post-construction services using professional-grade equipment. Built a strong local reputation through professionalism, consistency, and a customer-focused approach.
Independent Automotive Sales – Greater Toronto Area Bought, marketed, and sold pre-owned vehicles independently, managing the full sales cycle from vehicle sourcing and pricing strategy to customer negotiations and final closing. Generated leads through online platforms, Facebook Marketplace, and referral networks. Conducted vehicle presentations, test drives, trade-in evaluations, and negotiated pricing while ensuring transparent and professional transactions. Handled documentation, ownership transfers, and customer follow-up to maintain repeat business and positive referrals. Developed strong negotiation skills and a deep understanding of vehicle valuation, market pricing, and buyer psychology. Consistently maintained strong profit margins through disciplined negotiation and market-based pricing strategies.
Managed and operated a full-service tire and alignment shop, overseeing tire installation, balancing, rotations, alignments, and suspension adjustments. Provided accurate quotes, closed tire sales, and ensured proper processing of work orders, warranties, and customer authorizations. Built long-term customer relationships through transparent recommendations and detailed service explanations, increasing repeat business and referrals. Maintained inventory control, supervised daily workflow, and trained staff on efficient and safe shop procedures. Developed in-depth knowledge of major tire brands and vehicle systems, confidently guiding customers toward the best performance, safety, and value-based solutions.