Ballwin, Missouri, United States
Delivering business critical physical and electronic communications to the financial services, healthcare, billing and loyalty markets. Accurate, timely and relevant information is essential for customer satisfaction and retention. Fiserv Output Solutions can help leverage business critical communications to reduce costs, increase revenue, improve customer satisfaction and loyalty.
Financial and Operational consulting services for high growth businesses. Extensive knowledge in the healthcare Payer outsource space including all components of the revenue cycle process (edi, member and provider communications, payments, patient statements/billing, collections). Focused on financial and operational reporting, growth strategies, resource evaluation/selection, process improvement and outsource evaluation.
Provided senior management leadership, including full P&L responsibility for a $300M multi-site healthcare claims paper and electronic transaction processing business with direct oversight of 200+ employees including the Implementation, Client Services, Production/Manufacturing and Finance Departments. Responsibility also included the dotted line oversight of Payment Services Sales, IT and HR departments.
Senior Management oversight and development of ABF’s (now Emdeon Payment Services)Accounting/Finance department post acquisition by WebMD. Oversight included monthly close process, annual and monthly capital and operational financial planning/forecasting, capital purchase evaluation, vendor selection and management, client contracting, sales support, capacity planning and SOC I & II completion.
Lead all financial operations for newly formed Managed Services Group (MSG), consisting of MHS’s Information Technology, Claims, Provider Network and Facilities Departments. Responsibility included monthly close process, monthly and annual financial forecasting, process improvement and cost reduction initiative development and tracking for a specialty healthplan's administrative operations.
Responsible for the management and completion of Magellan’s $1.5 Billion dollar consolidated annual operating/capital planning process. Planning process encompassed three operating business units and 50+ Regional Service Centers.