Barrie, Ontario, Canada
Management: As an Executive Director, and Program Director, I take on the responsibility of leading our team to success and reliably maintaining the portfolio. As General Manager at Credit Valley and the Housing Manager Early Years East Toronto, EYET as well as in Hamilton and Barrie I managed overall program budgets, including Salaries and Benefits as well as Direct Operating Expenditures. Experience in working with diverse communities: I was the chair of the Diversity Council in Toronto under the University Health Network and an active member of the Health Equity Council, and I also have training in International Human Rights. I’ve worked in a multitude of communities with various people from various backgrounds. Community Development: I have worked on Community initiatives all my adult life and have worked on extensive building projects for housing in areas around the GTA and was a Housing Manager within Toronto. I sat on the Simcoe County Board Committees to assist with ending homelessness through the provision of affordable housing. Continuous Quality Improvement: In my duties at Waypoint Centre for Mental Health my function was to provide and work on CQI principles and applied the principles to numerous projects that included service deployment, education, training, program initiatives, community engagement, and forensic operations. I have continually applied psychosocial rehabilitation principles and practices in the management of the services my staff and I offered at the Barrie Team and in numerous roles, I’ve enjoyed over the most recent years. My teams and I promote and participate in clinical research activities including working directly with Health Quality Ontario on research while in Barrie and Hamilton, Ontario. Education: I possess a post-secondary degree in Public Health as a Bachelor of Science in Mental Health care. I am a member in good standing of the Canadian College of Health Leaders since 2010 (member # 24673). I am also working on my master’s degree in Business Development and certification in LTC executive leadership.
Reporting to the Chair of the Board of Directors, responsible for providing strategic leadership to the organization and overseeing its effective and efficient operations. · Continually aligned programs and services to realize socially responsible newcomer integration by focusing on flexible support for the most marginalized immigrants and refugees in our communities; strengthening our commitment to embed mental health supports into programming; and fostering social justice leadership in both newcomers and our host community as an opportunity to work together for change. · Leveraging our experience in mental health programming, adult education and training, and newcomer leadership, by showcasing our successes to foster an understanding of newcomers and their assets and open doors for diversified funding, for new partnerships, and for a place at policy development and advocacy tables. · Expanded our portfolio to include operating a transition home for victims of human trafficking. · Made a partnership with Indigenous education groups and Indigenous mental health counsellors to further expand our assistance in making our community healthy. · Invested in internal capacity development, by fostering an environment of caring, investing in staff, and continuing to understand and work within new technologies. · Provided direction to all programs including Settlement, Language, LINC training, Mental Health Services, Information Technology, Bridging, Employment Readiness and Administrative duties. · Writing grants, proposals, managing fundraising, and government contracts to maintain and grow capacity to serve our clients.
· Managing all programs and staff of the organization; Including · Men’s shelter, Family Shelter, Family Services, Soup Kitchen, Caseworkers, and the Bail Beds program · Managing all budgets and program spending · Consistently negotiating partnerships with multiple Indigenous organizations · Continually mentoring employees, monitor performance, address employee issues, and promote an inclusive and engaged team. · Responsible for recruitment and identifying staff development and training needs. · I continually demonstrate commitment to innovation and service excellence and motivate staff through change. · Provide leadership and expertise in the independent management of cases which are either highly complex or sensitive. · Active and consistent victim advocacy for each case · Manage complex and sensitive cases (e.g., families of homicide victims, domestic violence, criminal harassment etc..) and determine the appropriate method of assistance (e.g., crisis intervention, needs assessment, courtroom orientation/accompaniment and living arrangements. · Identify and analyze issues relating to the delivery of victim services in the assigned region, assesses risk and identify high profile or politically sensitive issues and develops recommendations for mitigation based on capabilities. · Management engagement with all clientele and residents including advocacy for those struggling with mental illness and addictions. · Managing the family shelter including childcare in coordination with the Children’s Aid Society and multiple youth focused organizations. · Managing transfers and housing of seniors going to LTC and supplemental care homes · Identify and resolve a range of program delivery issues, which are often related to the volume of cases, high profile cases, court processes, delays, and other systemic issues. · I communicate complex information clearly and concisely with staff, stakeholders, community, and justice partners. · Recent program creations incl; Street Sense f
· Lead the change management and rebranding as a Youth focused organization. · Developed, initiated, and monitored all programs and services. · Developed and maintained budgets with payroll. · Mentor employees, monitor performance, address employee issues, and promote an inclusive and engaged team. · Participate in recruitment and identify staff development and training needs. · Provide leadership and expertise in the independent management of cases which are either highly complex or sensitive. · Manage complex and sensitive cases (e.g., families of homicide victims or traffic fatalities, domestic violence, criminal harassment etc..) and determine the appropriate method of assistance (e.g., crisis intervention, needs assessment, courtroom orientation/accompaniment · Identify and analyze issues relating to the delivery of victim services in the assigned region, assesses risk and identifies high profile or politically sensitive issues and develops recommendations for mitigation. · Provided and led partnerships with Indigenous organizations and youth justice which included representing the organization and the youth in all court proceedings and judgements. · Pioneering the efforts to assist in the ending of homelessness for youth and youth in the justice system. · Identify and resolve a range of program delivery issues, which are often related to the volume of cases, high profile cases, court processes, delays, and other systemic issues; · Providing youth and adult victim advocacy · Demonstrate commitment to innovation and service excellence and motivate staff through change. · Communicate complex information clearly and concisely with staff, stakeholders, and justice partners. · Deliver public education activities as a guest speaker/educator at workshops, seminars, forums, etc. regarding victims' issues.