Tampa, Florida, United States
As a Learning & Development Revenue Enablement Leader with 15+ years of experience, I specialize in building high-impact enablement, onboarding, and learning ecosystems that align people, process, and technology to drive measurable business growth. I integrate AI, analytics, and data-driven strategy to streamline operations, enhance performance, and deliver consistent revenue outcomes across global teams. Throughout my career, I’ve partnered with cross-functional leaders to scale programs that strengthen sales excellence, improve talent readiness, and elevate customer engagement. I’m passionate about transforming organizations into agile, learning-focused cultures where innovation and performance thrive together. Key Achievements Include: ✅ Cut sales ramp-to-productivity from 6 months to 45 days through the launch of a multi-phase onboarding and certification ecosystem integrating AI-driven tools, adaptive learning, and real-time analytics that redefined enablement standards company-wide. ✅ Architected 5 end-to-end enablement departments across SaaS, manufacturing, and enterprise industries, establishing hiring frameworks, data dashboards, and coaching programs that improved workforce productivity by 40-60% and organizational collaboration by 30%. ✅ Enabled $150M+ in sales impact across multiple companies by launching cross-functional enablement programs aligned with GTM strategy, product readiness, and sales operations. ✅ Transformed internal promotion pipelines, developing and mentoring 100+ emerging leaders through leadership accelerators and succession planning programs that increased promotion rates by 40% and reduced managerial turnover by 25%. Contact me through this profile if you wish to connect.
• Recruited to establish the company’s first full-scale enablement function for a 1,200-employee SaaS healthcare organization, developing comprehensive strategies to accelerate readiness across sales, customer success, and operations. • Expanded new hire onboarding from a basic 2-day orientation to a 90-day integrated learning experience, embedding AI-enabled modules, role-based learning paths, and shadowing frameworks that improved engagement by 20% and reduced turnover in the first 90 days by 15%. • Designed and launched the Sales Acceleration Certification Program, reducing average time-to-first sale from 4 months to 3 weeks and time-to-full-quota attainment from 6 months to 6 weeks, driving a 75% faster ramp-to-productivity across all sales roles. • Partnered with senior leadership to build an Enablement Council aligning Sales, Product, Marketing, and Customer Success around unified messaging, product readiness, and training priorities, enhancing interdepartmental efficiency by 35%. • Created company-wide performance dashboards and learning analytics to measure adoption, proficiency, and ROI of training programs, achieving an average 10% time savings per employee through improved process design. • Developed and deployed a sales hiring and competency model that raised hiring accuracy and retention of top performers by 30%.
• Tasked with reimagining enablement for a Fortune 1000 manufacturer’s global partner network across North America, overseeing a 15-person field activation team supporting 3,000+ retail partner associates across Home Depot, Lowe’s, and Menards. • Launched a comprehensive Partner Enablement Ecosystem, resulting in a 25% increase in product knowledge scores and 15% growth in upsell revenue within the first 6 months of deployment. • Implemented a global KPI and analytics framework tracking adoption, performance, and ROI across training tools, increasing enablement program efficiency by 40% and tool engagement by 50%. • Built and deployed a suite of digital channel tools and micro-learning experiences, driving a 45% increase in product adoption and 30% boost in partner-generated revenue across retail networks. • Partnered directly with Product and Marketing to co-develop storytelling assets and sales enablement playbooks that strengthened field engagement and created brand consistency across global partners. • Developed training content that became the industry benchmark, inspiring replication from competitors.
• Joined during company’s enterprise transformation to build its first-ever direct B2B sales organization, leading the design of the organizational structure, role profiles, hiring strategy, and end-to-end onboarding framework. • Built and led an internal team of enablement specialists, onboarding managers, and technical trainers to design scalable enablement programs aligned with business goals and product innovation. • Cut Time-to-First Sale by 85% through introduction of structured playbooks, adaptive onboarding paths, and competency-based training. • Partnered with Revenue and Marketing leadership to improve MQL-to-SQL conversion rates by 20% and increase overall lead volume by 25%, aligning enablement strategy directly with growth objectives. • Designed and rolled out Leadership Development and Career Pathing Programs that boosted internal promotion rates by 40% and increased overall team engagement and performance by 25%. • Collaborated on go-to-market launch readiness, achieving 30% higher adoption rates and accelerating the speed of new product integration into the sales motion.
• Hand-selected to build ConnectWise’s first global internal training department supporting 3,500+ employees, implementing foundational frameworks for onboarding, enablement, and continuous development. • Designed and implemented multi-phase onboarding tracks that reduced new hire ramp time by 40% while increasing sales productivity by 25% within the first 90 days. • Created a Leadership Accelerator Program, identifying high-potential talent and equipping them with the tools, behavioral competencies, and business acumen to move into management, reducing promotion-related turnover by 50%. • Developed advanced technical, sales, and marketing learning pathways that improved cross-functional skill proficiency by 30% and enhanced collaboration between sales, customer success, and product marketing teams. • Led GTM readiness initiatives for product launches, improving launch success rates by 30% and reducing time-to-market by 25% through alignment of training, communications, and sales tool adoption.
Oversaw nationwide training, onboarding, and service excellence initiatives across 19 U.S. locations in the oil, gas, and logistics sectors, strengthening operational consistency and workforce capability. • Launched data-driven customer experience and service training programs that improved customer satisfaction by 30%, accelerated NPS by 21 points, and standardized performance across dispersed teams. • Implemented structured onboarding and “train-the-trainer” systems that reduced employee ramp-up time by 30% while improving leadership quality, retention, and communication effectiveness in partnership with HR and operations.