Dublin, County Dublin, Ireland
As a Senior Paralegal at X, I apply my expertise in legal billing process to ensure both sides' right are protected and proceed. I have a Master's Degree in International Commercial Law and and my thesis, titled 'To be Forgotten Right vs Freedom of Speech in the Light of the GDPR' which provide me with the knowledge and skills to handle complex and sensitive legal issues. I am a qualified lawyer In Turkey with over 4 years of experience in various roles at my previous companies. In these positions, I effectively communicated with clients, handled case filings, represented them in court proceedings, and diligently followed their legal matters throughout the entire court case. Additionally, I simplified legal approaches for clients, explaining complex legal concepts in more understandable terms. Furthermore, I conducted extensive research on new regulations and policy changes. I am passionate about learning and growing within the legal and technology sectors, and I actively seek out new challenges and opportunities for professional development.
- Providing functional and technical assistance to the legal team. - Ensuring compliance training for all team members. Actively involved in structuring workflows, introducing innovations, and streamlining documentation and processes. - Handling tasks, onboarding team members, managing engagement letters, client project reporting, and contract aspects. - Committed to delivering high-quality services and fostering strong client relationships. - Providing a comprehensive support to all lawyers and stakeholders, addressing their queries and concerns. - Maintaining a high level of communication with client and other key stakeholders. - Taking a responsibility for delivering high-quality services across various end-to-end project management activities, ensuring projects are completed on time and within scope. - Providing an exceptional customer service to clients directly, meeting and exceeding their expectations. - Managing the workflow while organizing the work between the agents.
- Help improve the quality and safety, analysing and reviewing user profiles and text-based content - Investigate, escalate and/or resolve issues that are reported by users or flagged by the system - Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures - Working with the Quality Analyst team - Experienced with sensitive issues and content that includes child exploitation, graphic violence, self-injury, law enforcement, emergencies and others which may be considered offensive or disturbing - Managing and regularly reviewing case queues & following up on open tickets - Constantly working in a cross-functional team: Trust and Safety operation team commerce and market team, to help improve the policies, processes and impact on the platform - Experts about CSAM and CSAM policy *by Accenture
- Working with the global legal team, excellent verbal and written communication skills to adapt communication style to suit different stakeholders like cross-functional team - Researching new regulations and preparing presentation about implementation of the rules to the companies to give a clear answer about their policy, regulation requires - Researching legal and regulatory requirements and assisting with corporate projects - Identifying and improving processes to support the legal team's operations
- For companies and their employee's relationship based on the contract policy such as new joiner contract, leaving company contract. Preparing contracts to avoid any dispute in the future and protect both side's legal rights - Based on the GDPR, helping the companies implement the data privacy rules into their companies and giving training about how they are support the employee's right - From beginning to end, following the client’s case during the court process, adding required documents into the case, representing the clients and keep them informed about their enquires.