Harrisburg, Pennsylvania, United States
Accomplished leader with over 15 years of global, multi-functional experience, driving vision, strategy, and operational excellence. Proven expertise in training, communications, and change management, delivering impactful results for teams and organizations across diverse industries, including technology, healthcare, telecom, banking, insurance, startups, non-profits, and the public sector. Key strengths encompass business strategy, training program development, organizational change management (PROSCI, ADKAR, ACMP), talent development, workforce transformation, agile methodologies, and strategic communications.
Responsible for managing cross-functional transformational change initiatives that support ongoing business transformation (ERP, SAP S4/HANA, OMP). Responsible for the full change management lifecycle including stakeholder analysis, change impact assessments, readiness assessments, sponsorship, communications, training, and reinforcement plans for high priority initiatives and/or workstreams within transformational programs. All enhanced and augmented with Artificial Intelligence (AI).
Leading our federal clients through enterprise-wide transformations. Responsible for the development and execution of the Digital Transformation and Change Management strategies associated with enterprise technology changes. - Developing and executing a digital transformation strategy aligned with the client's mission and objectives impacting up to 6,000 employees across the enterprise - Leading Organizational Change Management efforts to ensure that employees at all levels understand and embrace the digital transformation process, including training, communication, and creating a culture of innovation and adaptability - Collaborating with various internal and external stakeholders, including other government agencies, private-sector partners, and the public, to gather input, build support, and ensure the transformation aligns with broader government goals - Document data governance policies and practices, including data security and privacy, to support data-driven decision-making - Develop and monitor performance metrics to assess the success of digital transformation initiatives Participating in business development activities including Oral “Pitches”, sales proposals, and requests for information
-Transform clients through evaluating, recommending, influencing and facilitating organizational, business, tools, and process changes throughout the largest TCS accounts -Lead an international team to gather insights required to direct and develop transformation activities -Work across functional areas to deliver on TCS statement of work -Build strong client relationships to become a trusted member of their strategic advisory teams -Help clients in Insurance, Digital Health & Wellness, Manufacturing, and Technology articulate and enact their transformational goals -Lead an international team to gather insights required to direct and develop transformation activities
- Lead client engagements focused on large-scale digital cloud transformations and strategic change initiatives in the technology, media, insurance, and telecommunications sectors. - Develop change strategies for multiple OCM work-streams - Drive development of communication strategies that keep internal and external stakeholders on brand - Provide guidance and subject matter expertise in relation to change readiness - Lead team through all phases of a change effort, from early in the design phase through post go-live - Oversee development of communications (written & multimedia) and training material (WBT & ILT) to support change efforts
Partner with clients to create and execute change management programs and strategies. Focused on organizational transformation, talent, technology adoption and more. Areas of expertise include organizational change management, communications, and training development.