Dustin Eusebio

Senior Vice President Services | Driving Scalable Growth | Increase Customer Retention | Streamlining Processes for Maximum Efficiency | Empowering Teams to Deliver Results | Business Process Outsource

Nashville Metropolitan Area

About

Hi, I’m Dustin Eusebio, an operations, partnerships, and strategy executive with over 10 years of experience. I specialize in driving growth, operational efficiency, and profitability. I’m a strategic, results-oriented leader with a strong track record of aligning large, cross-functional teams across multiple locations to company goals, while building a culture grounded in accountability and execution. With full P&L ownership experience, I’ve delivered strong financial results by optimizing costs, scaling operations, and diversifying revenue streams. I’m passionate about creating scalable systems from standard operating procedures to vendor automation that improve efficiency and lay the groundwork for long-term growth. I believe in continuous improvement and have led successful market expansion strategies that not only meet customer demand but also strengthen acquisition and retention. I thrive in dynamic environments, and my ability to adapt quickly has consistently driven measurable business outcomes. Let’s connect if you’re building something that requires operational horsepower, strategic thinking, or team leadership.

Experience

  • BigRentz (10 yrs 9 mos)
    • Senior Vice President Services
      Jan 2025 - Present · 1 yr 6 mos

      Own enterprise service strategy and execution across all business units. Lead nationwide service operations with responsibility for performance, scalability, and customer experience. Partner with executive leadership to align service delivery with growth, margin, and long-term strategy. Drive organizational transformation through systems, process design, and operating discipline. Build and lead senior, cross-functional teams across operations, customer experience, and vendor performance. Core Strengths Operational Scale • Cost Optimization • Global Team Leadership • Quality & Compliance • Process Design

    • Vice President of Operations
      Sep 2023 - Dec 2024 · 1 yr 4 mos

      Led end-to-end operational strategy across domestic and international teams. Scaled processes and operating models to support growth while improving efficiency and service levels. Owned cost structure, workforce planning, and operational performance metrics. Implemented enterprise quality and compliance frameworks. Developed leadership talent and built a high-accountability operating culture. Core Strengths Operational Scale • Cost Optimization • Global Team Leadership • Quality & Compliance • Process Design

    • Director of Strategic Partnerships & General Accounts
      Dec 2022 - Aug 2023 · 9 mos

      Owned strategic partner relationships across procurement, sales, and operations. Led national vendor strategy to expand capacity, improve coverage, and drive revenue growth. Partnered with executive leadership on go-to-market initiatives and category expansion. Supported corporate growth initiatives, including acquisition integration and partner alignment. Negotiated commercial agreements to balance cost, service quality, and scalability. Core Strengths Strategic Partnerships • Vendor Networks • Revenue Expansion • M&A Support • Go-to-Market Strategy

  • Rental Manager at Bobcat Central Inc.
    Dec 2014 - Oct 2015 · 11 mos

  • Insurance Intern at New York Life Insurance Company
    Aug 2013 - Dec 2013 · 5 mos