Farmersville, Texas, United States
15yrs + interacting with external regulatory agencies (OCC/FRB/FDIC/CFPB) and internal executives formulating responses, mitigating risk, driving sensitive remediation and analysis for various regulations & exam engagements for large banks (BoA/USAA). Seasoned in delivering under tight deadlines, forging relationships across business segments and driving adherence to Enterprise Standards, and applicable laws, rules and regulations. I bring the discipline and leadership skills honed as a Veteran of the USMC to excel in high-pressure environments.
Works closely with external regulators, investor relations, private investors, line of business executives, Legal, Risk and Compliance to formulate external responses, facilitate on-sites, mitigate risk and drive implementation of remedial actions for Mortgage and Vehicle Servicing Operations.
Support Mortgage Servicing executives with regulatory exams, audits and highly escalated loans through full cyclical analysis.
Support Mortgage Retention and Collection executives with regulatory process changes, highly escalated rescission resolution, external exams, internal audits and book loss justification.
Manage day-to-day operations to include performance training, sales functions, client relations, marketing, and quality assurance functions.