Dustin Dargus

Manager, Technical Service & Support at Smurfit Westrock Graphic Solutions

Greater Sacramento

About

Experienced Technical Service Manager with a demonstrated history of working in the packaging and containers industry. Expert in flexographic printing on corrugated containers. Skilled in Project Management, Sales, Account Management, Packaging Development, Graphics, and Brand Management. Strong sales & design professional with a Bachelor of Arts (B.A.) focused in Design Technology from Bemidji State University.

Experience

  • Smurfit Westrock (25 yrs 1 mo)
    • Manager, Technical Service & Support
      Feb 2024 - Present · 2 yrs 5 mos

      Serving as first responder for customer issues with flexographic printing plates, covering both US and Canada. Providing onsite customer support when needed - training, root cause analysis, trials, and press characterization efforts. Managing Press Specification Library for North American corrugate customers, to ensure alignment between customer and production capabilities. Lead role in product innovation and improvement. Additionally, providing account management for large corporate accounts as needed.

    • Corporate Accounts Representative
      Mar 2020 - Jan 2024 · 3 yrs 11 mos

      Managing graphics on corrugate for national accounts - handling art direction, brand management, project management systems, and sales of flexographic printing plates for production facilities across US and Canada.

    • Area Customer Service Manager - Graphic Solutions Western Region
      Dec 2017 - Mar 2020 · 2 yrs 4 mos

      CSM for western region of WestRock Graphic Solutions, supporting staff to provide flexographic printing plates and graphics services.

  • River Captain at South Yuba River Citizens League
    May 2024 - Sep 2024 · 5 mos

    Train and oversee River Ambassador volunteers to educate visitors about river safety and etiquette at assigned river crossings along the South Yuba River. Collecting programmatic data about visitors, trash collected, and interactions. Assistance with emergency responses when needed. Weekly report-outs on trends, info provide to regional safety cohort.