Raleigh-Durham-Chapel Hill Area
Stood up and helped launch 2 brand new verticals to be served by Netsertive advertising campaigns. Seamlessly, moving where I was most needed, initiating new vertical opportunities or servicing Netsertive's most lucrative clients. Served as point of contact for senior leadership and other departments for all things client success. Helping guide product decisions on external tools to be used by clients to better understand their digital marketing. Provide strategic guidance to clients on best practices and optimizations for their campaigns to achieve maximum ROI. Internally providing the same strategic guidance to fellow account managers on how to handle client issues. Proactively provided call reports for junior team members. Listened monthly to multiple calls and provided praise and constructive feedback to better team as a whole.
Netsertive is a Fast 50 Company and a Google Premiere Partner that empowers brands and local dealers with a unified digital marketing message. Responsible for the day to day performance of clients digital campaigns through deep understanding of PPC management and optimization. Worked closely with both C-level and individual contributor client base across multiple Brands and SMBs. Served externally as a subject matter expert on SEM, display, social media, and digital video advertising. Internally, guided multiple teams from product to operations on the intricacies of the vertical I served. Coordinated and lead team of 15 operational specialist to deliver best in class results for Netsertive's largest client. Awarded Total Ownership
Develop relationships with single and multi-location specialty medical practices to sell Netsertive's dynamic online marketing solution. Responsible for maintaining relationships with clients after the sale to promote future account growth and profit. Responsible for attending industry trade shows and delivering group presentations and webinars. With a consultative approach, educate prospects and clients about online marketing best practices and promote Netsertive's solutions. Leverage manufacturer representatives and industry group relationships to grow local practices.