Duncan Phillips

Group Chief Operating Officer

Bath, England, United Kingdom

About

Over 20 years of international leadership experience across retail and healthcare. Over the course of his career to date, Duncan has consistently delivered profitable growth to the businesses that he has worked for, and also helped deliver impressive results for his supplier partners. Duncan builds and develops strong teams and ensures that the right people are set up for success. Strong business integrity has driven high levels of trust. Duncan has great strength in sharing and communicating a vision and leading this through to successful delivery. He has an extremely positive attitude. Specialties: Innovation, project delivery, negotiation, influencing, leadership skills, start-up business, commercial terms delivery, communication skills, team management, change management

Experience

  • IVC Evidensia UK (Full-time · 4 yrs 7 mos)
    • Group Chief Operating Officer
      Oct 2025 - Present · 9 mos

    • Chief Executive Officer
      Dec 2021 - Dec 2025 · 4 yrs 1 mo

  • TerryWhite Chemmart (5 yrs 1 mo)
    • Chief Executive Officer
      Jun 2019 - Nov 2021 · 2 yrs 6 mos

    • Chief Operating Officer
      Nov 2016 - Jun 2019 · 2 yrs 8 mos

  • Chemmart Executive Director at EBOS Group Limited
    Sep 2015 - Nov 2016 · 1 yr 3 mos

  • Coles (5 yrs 8 mos)
    • General Manager Merchandise - Coles Liquor
      Aug 2013 - Jan 2015 · 1 yr 6 mos

      Leading the buying function of the Coles Liquor business covering over 800 stores in Australia. In addition to driving the buying strategy, sit on the Senior Leadership Team driving the wider liquor corporate plans.

    • General Manager - Merchandise, Coles Express
      May 2012 - Aug 2013 · 1 yr 4 mos

      Leading Merchandise for Coles petrol and convenience business, set our vision and strategy with a greater customer focus and built a high performing team and culture.

    • Acting General Manager - Non-Food
      Nov 2011 - May 2012 · 7 mos

      Leading the General Merchandise and Apparel business. This is broken up into 3 business units, with 65 team members within merchandise, covering Apparel, Services (Mobile phones, tobacco and gift cards), and Home and Entertainment (general merch and cook and dine, and papershop and entertainment).

  • Head of Cellular Purchasing UK at Carphone Warehouse
    Mar 2005 - Jun 2009 · 4 yrs 4 mos

    Managed the UK purchasing for Carphone Warehouse, ensuring that we had exceptional commercial position, and a differentiated proposition to our competition. Helped drive growth consistently over 4 year period, with exceptional results for Carphone and supplier parters.