Duncan Dunlop

SAAS Enterprise Sales Executive & Strategic Account Manager | Skills, Talent and AI Expert | Successful track record of driving growth, customer satisfaction and revenue

St Albans, England, United Kingdom

About

The fact that only 38% of employees aspire to be managers and 57% of those that are would rather not be is a terrible reflection of the current workplace. HBR cites that 51% of managers have more responsibilities than they can effectively manage. This has led to 54% of managers suffering from work-induced stress and fatigue, and 44% struggling to provide personalized support to their direct reports. This directly impacts employee turnover, levels of productivity and innovation impacting costs by 10-20% and revenue by 5-15%, things have to change, the status quo is not an option. We are on a mission at Thomas to help companies unlock the value and potential of their employees by building better connections between managers and their teams using behavioural insights to improve communication, trust, productivity, empathy and unlock their future potential.

Experience

  • Account Manager - Connect Specialist at Thomas
    Jan 2025 - Present · 1 yr 6 mos

    Thomas Connect, powered by Thom AI, is a new way to use our fair and inclusive insights to drive engagement and improve productivity through the power of connection. Find out more here: https://bit.ly/3ZEq5tH

  • Enterprise Sales Director at Phenom
    Mar 2024 - Nov 2024 · 9 mos

    Helping a billion people find the right work. Selling into UK businesses with 5,000+ employees to help them use AI to automate and augment talent acquisition, talent management and strategic workforce planning through a unified view of skills and personalised experiences. Solutions covered Career Sites, Chatbots, CRM, Interview scheduling, CRM, ERM, Talent Marketplaces, Career planning, Learning Pathways and Talent Intelligence and involved working closely with Workday and SAP to align and integrate our solution with their HCM offer.

  • 2024 - the year skills overtakes roles and credentials at Looking to accelerate the shift to a skills based view of talent
    Dec 2023 - Mar 2024 · 4 mos

  • Coursera (Full-time · 3 yrs 4 mos)
    • Account and Alliances Manager - EMEA
      Mar 2023 - Dec 2023 · 10 mos

      Responsible for growing revenues across a number of strategic corporate accounts and creating and executing our EMEA Alliance strategy. - Developed commercial relationships with Accenture, EY, Bain, Hemsley Frazer, NIIT & GP Strategies - Managed in region AWS Marketplace relationship - Created $2m of new pipeline in H1 2023 - Developed ESG proposition to support companies meet their Corporate Sustainability Reporting Directive obligations

    • Enterprise Account Executive, Coursera for Business
      Sep 2020 - Mar 2023 · 2 yrs 7 mos

      Helped UK-based businesses with 5,000+ employees improve their internal mobility and talent retention hrough upskilling, reskilling and meeting their ESG and DEI metrics. - Won marquee logos: Marks and Spencer, Vodafone, Standard Chartered Bank, ITV, Sky and GSK - Championed selling via Cloud marketplaces completing the first Coursera deal globally with AWS Marketplace - Won a global award for application of the Challenger sales methodology - Set up UK Professional Services channel - A thought leader within the UK L&D sector with a wide network across Businesses, Edtech providers and Industry movers and shakers

  • FutureLearn (6 yrs 1 mo)
    • Director of Enterprise and Government
      Jul 2020 - Sep 2020 · 3 mos

      Business lead for Futurelearn's Enterprise product and Government revenue lines • defining Enterprise value proposition, product features and pricing • implementing Enterprise product go to market plans and sales strategy to hit aggressive revenue targets • working directly with Government and with key strategic partners to win new business and grow £m's revenue line • managing team of sales managers and executives to be successful personally and professionally

    • Business Development Director
      Sep 2014 - Jul 2020 · 5 yrs 11 mos

      One of the worlds leading MOOC platforms working with the worlds best universities and educators to transform and democratise higher education. • Selling into UK Government and EU • Direct sales into corporates • Developing relationships with LMS’s and LXP’s • Developing and executing on sales strategy • Providing market insights into product team and business • Delivering highest levels of service and support to clients and colleagues