Miroslav Duda

Managing Director · Retail Analytics & Operations · Pygmalios

Bratislava, Slovakia

About

Managing Director at Pygmalios, a retail analytics company helping brick-and-mortar businesses understand how people move and behave in their spaces. My work spans the full operational picture — finance, HR, legal, sales pipeline, product delivery, and systems implementation. In practice, that means keeping the business running well while helping the team move faster and make better decisions. I work closely with our leadership team and external partners to align priorities, remove blockers, and build processes that scale without adding unnecessary complexity. Outside the org chart: I care about building companies that are honest about what they do, treat people well, and deliver real value to clients. Open to connecting with people working on retail tech, SaaS operations, or anyone thinking seriously about how physical spaces can be made smarter.

Experience

  • Pygmalios (Contract · 10 yrs 6 mos)
    • Managing Director
      Dec 2022 - Present · 3 yrs 7 mos

      I lead the strategic direction and operational backbone of our company. I work closely with our leadership team, full-time employees, external consultants, advisors, and trusted partners to align priorities, scale processes, and ensure every resource is driving real impact. I wear multiple hats—steering core business functions including finance, legal, HR, and system implementation. My focus is on building and optimizing company-wide operations that empower teams, streamline delivery, and drive measurable growth.

    • System Implementation Services Consultant
      Jan 2016 - Dec 2022 · 7 yrs

      Responsible for delivering, supporting & maintaining IoT solutions for retail clients. Managing external and support partners all around Europe. Creating the System Implementations services department from scratch, building up a team, relations with external partners and hardware vendors. Setting up governing framework for delivery and implementation projects. Developing procedures and processes for support & maintenance services in order to provide market standard customer support.

  • Consultant at YOUPLUS Czech & Slovak Republic
    May 2020 - May 2021 · 1 yr 1 mo

  • Project Manager at Volkswagen Slovakia
    Feb 2014 - Feb 2017 · 3 yrs 1 mo

    Responsible for delivery of IT Logistics projects and systems in the manufacturing process. The main goal was to provide support to logistics departments when delivering the components on the production line just in time.

  • TS Consultant at Capgemini
    Oct 2013 - Feb 2016 · 2 yrs 5 mos

    Current Engagement: Project Manager at IT Projekthaus in Volkswagen Slovakia. My responsibilities include successful initiation, planning, design, execution, monitoring, controlling and closure of several projects. These projects were focused on implementing supporting logistics systems in VW Slovakia.

  • AXA (Full-time · 2 yrs 5 mos)
    • Strategy & Business Development Support Specialist
      Jan 2012 - Dec 2012 · 1 yr

      Project management activities.

    • Executive Assistant to Management Board
      Aug 2010 - Jan 2012 · 1 yr 6 mos

      - responsible for management meetings agenda - preparing presentations to related agenda and topics for management meetings - writing down, administrating, finalizing Minutes for legal purposes - market figures analyses, financial KPI's related to different business lines and distribution channels for company performance comparison - gathering data and available information regarding public health care market in SK &CZ, presenting overview at the regional management meeting - preparing business case for privat banking