Leicester, England, United Kingdom
Volunteered as a barista at Kings Coffee House in Leicester, gaining hands-on experience in delivering high-quality drinks and ensuring a welcoming atmosphere for all guests. Took responsibility for leading small teams, coordinating tasks to maintain excellent service standards and attention to detail. Developed strong interpersonal and leadership abilities while working with a diverse team in a busy café environment. Supported both front-of-house and back-of-house operations, including accurate till management, food preparation, and adherence to hygiene and safety protocols. Thrived under pressure during peak periods while ensuring customers felt valued and well-served
Dedicated and customer-focused hospitality professional with experience across multiple high-volume venues, including Resorts World Arena, The Vox, Utilita Arena, The ICC, and The NEC. Skilled in delivering exceptional customer service in fast-paced environments, consistently exceeding guest expectations. Proficient in front-of-house and back-of-house operations, including till management (cash and card handling), food and beverage preparation, plate waiting, and team coordination. Known for maintaining high hygiene and safety standards, ensuring smooth service flow, and staying composed under pressure during peak periods. Highly adaptable and reliable, with experience working across a variety of events and shifts. Passionate about creating positive guest experiences while supporting an inclusive, collaborative team culture.
Served as President of the African Society, leading and representing a diverse student community while fostering cultural awareness, inclusion, and engagement across campus. Oversaw all society operations including strategic planning, event organisation, and collaboration with university departments and external partners. Led a committee team to deliver cultural events, academic networking opportunities, and social initiatives, ensuring members’ voices were heard and valued. Managed budgets, sponsorships, and promotional activities while building a positive and inclusive environment for students from all backgrounds. This role strengthened my leadership, communication, and organisational abilities, as well as my capacity to work collaboratively and problem-solve in dynamic settings.
Tutored students from primary through GCSE level in subjects including maths and science, creating tailored lesson plans to address individual strengths and weaknesses. Supported students with varying learning abilities to promote academic growth and build confidence in challenging areas. Communicated effectively with students and parents, adapting teaching methods and interpersonal approaches for different age groups and learning styles. This role enhanced my ability to explain complex concepts clearly, develop patience and empathy, and foster a supportive learning environment—skills directly relevant to future healthcare and scientific roles