Irvine, California, United States
As a Technical Project Manager, I leverage my skills in operations management and technical design to deliver high-quality projects for clients. I have experience working with cross-functional teams and multiple agencies, ensuring seamless project execution and stakeholder satisfaction. I also have a strong background in Adobe Commerce, Magento, BigCommerce, and Shopify. Managing a portfolio of >$1b over the span of my career.
➢ Directed full lifecycle B2B & B2C BigCommerce implementations, with a project portfolio of >$4b ➢ Led discovery sessions and requirement gathering workshops to align project goals with business objectives and to meet KPIs. ➢ Created functional and technical documentation, including user stories, data flows, and acceptance criteria to guide development and testing efforts.
➢ Served as Operations manager for the Feature on Demand team and worked with cross‑functional teams with multiple other agencies involved. ➢ Drafted and operated the technical design package for Kia US. Along with working with teams from Hyundai and Genesis. ➢ Automated reporting using via the following components respectively: Dataflow Gen2, Microsoft Fabric Lakehouse, Semantic Model, PowerBI.
➢ Managed and executed Adobe Commerce and Magento Community Edition eCommerce projects, ensured a seamless implementation path resulting in a 20% increase in sales revenue. ➢ Successfully proposed and recommended professional certification opportunities to the Chief Operating Officer, resulting in the company‑wide implementation of certification programs and a 75% increase in employee skills and competencies related to their roles. ➢ Collaborated with digital marketing and in‑house SEO teams to enhance project outcomes, implementing strategic marketing campaigns that increased website traffic by 35% and improved Google search engine rankings by 20%.
➢ Successfully led and managed over 50 eCommerce projects for B2B/B2C clients with individual impacts of $300M+ for clients. ➢ Developed and maintained project management documentation and templates to ensure consistency and adherence to quality standards defined by the stakeholders and/or project management guidelines and procedures, resulting in higher overall efficiency and consistency. ➢ Actively engaged with teams of 15+ members consisting of Kinetic/Eclipse/E10/Prophet21 ERP Consultants, Onshore/Offshore Development Teams, Key Stakeholders, Vendors to bring projects to an overall success
➢ Supervised tournaments for each game held with over 100+ attendees and raising over $2,000 for charity ➢ Drafted rulesets, sign-up forms, and collected feedback forms for all games played