Wollongong, New South Wales, Australia
ICT Business Analyst with experience across diverse sectors, specializing in translating business needs into technical solutions. Hold a master's degree in Information Technology. With in-depth knowledge of business/system requirements analysis, gap analysis, and project management, I excel in aligning business requirements with system functionality, solution mapping, and implementation. Proven track record of contributing to the full SDLC in Agile environments, with a focus on collaboration and stakeholder engagement to achieve impactful results.
• Conducted requirements analysis and gathered user requirements to enhance business processes. • Collaborated with stakeholders to define project scope, goals, and deliverables. • Utilized SQL for data analysis, extracting insights to support business decisions. • Developed business process models and workflows to improve operational efficiency.
- Gained a great deal of experience in communicating with students and professors from different school backgrounds. - Understood crucial steps in working with dynamic team settings.
- Gained an hands on experience in understand and gathering student information and finding solutions. - Received experience in deep problem solving, by creating solutions for university student problems.