Australia
An experienced Leader, Mentor, developer of large teams, and innovative thinker, with global experience across Europe, China and SE Asia; I truly believe I am at Apple to do my life’s best work, and to lead and inspire others to do the same. As a Coach-leader, and entrepreneurial thinker, I believe there’s no greater place to be curious. Apple provides a constant learning experience... somewhere to explore, evolve, seek to understand and achieve incredible things. We are a global team; truly connected through the goals we have, the challenges we are set, and what we aspire to be. From Sydney to Cupertino, Hong Kong to London, our teams are constantly connected; partnering and sharing, with the common goal to solve a problem or achieve a better way of doing things for our customers, our teams and each other. On a personal front Apple continues to add to my diverse career in strategic multi-site leadership roles, asset protection and retail security focus, servant-leadership, property centre management, sales operations, logistics management and consultancy roles; in addition to retaining a balanced and creative exposure to the dynamic changing face of experiential retail. My career has seen me challenged with developing and forging cultural alliances and robust partnerships across large, diverse, team and leader collectives. This level of commercial and large team leadership activity is supplemented with strong communication skills, honed over many years of SLT, C-suite and JV director level stakeholder presentations, and a fervent commitment to building sustainable and robust financial returns, whilst enriching lives.
Supporting the Retail Security function, and dynamic teams, for Apple across China and Australia. Engaging and leading the security and risk function across security personnel, vendors, teams and retail partners; along with strategic internal and external groups such as Policing agencies, Government departments, Landlords and the exceptional Apple cross functional corporate and support teams.
Leading the Retail Security and Loss Prevention function nationally at Apple in Australia. Focussed on innovative local strategy and the practical application of LP activity across the business, to minimise risk and loss, and support teams to do their best work. Coordination of LP response and provider management, along with the execution of global strategy, Law Enforcement partnership, internal and external investigation support and strategic planning, in partnership with national leaders across APAC.
The World's largest and most admired organisation, internationally respected retail operations and product creators, innovators and experiential store environment providers. An amazing place to work, lead, learn, engage, develop and inspire. Leading large Store Teams and dynamic Leadership collectives for the iconic Apple brand in Melbourne, Canberra and Northern China markets. Responsible for the consistent delivery of the highest Retail standards, and cultural identity, as seen globally in the iconic nature of Apple retail stores.
JB Corp is a vertically integrated manufacture, supply, distribution and collection organisation, providing innovative and first to market B2B collection services. - With a 6-month contract role as General Manager the key remit was to grow the retail platform of the core product range within the Australian market. As National GM responsibilities included all components of the management and control of market sales, retail relations and the distribution arm of the organisation, in addition to the administration and daily operations of the broader business, contract management with commercial agents, and the successful delivery of B2B sales platforms.
•Senior Operational Management role within Westfield VIC and ACT Centre Operations including Centre Manager role. •Strategic Consulting, advising retailers and business owners on development, growth, turn-key opening operations, buy-in plans, business planning •Advise and support to new operators within Centre retail activity •New business sourcing and developing new income streams •Team management and developing kerb-2-kerb customer experience within Westfield premium centre environments •Development of initiatives to drive traffic and turnover - accountability for revenue and performance of billion dollar shopping centre assets •Delivery of consultancy services, B2B advice and the support of 450+ retail operators, educational retail programs, and a robust retail relations platform * Focus on EHS, Risk and Security across large format, complex and ever-changing environments, requiring rigorous compliance management, engagement with local authorities, regulatory compliance agencies and Police. * Leading teams across security, facilities management, development, leading, marketing, customer experience and administration.
Regional Asset Protection Loss and Risk Operations Mgr for Vic, Tas, SA and WA. Part of the Westfarmers / Coles Group Senior leadership team leading the AP function across national brands such as Officeworks. Strategic direction across multiple states leading loss prevention operatives with a focus on site and team security, shrink controls, training and development for teams, and Law Enforcement engagement and investigative support.
Senior Store and Multi-Site Manager for Retail Superstores in Victoria for the Coles Group brands - autonomous leadership of large teams within Big Box large footprint sites. Multiple high performing Officeworks Superstores including the highest performing cluster in Australia - SE Melbourne. Large team leadership role leading multiple sites of 100+ team members.