Des Moines Metropolitan Area
Hi! I'm Dr. Claire - a behavioral scientist, speaker, and strategist transforming the Workers’ Compensation industry and the leadership space through empathy, innovation, and evidence-based communication. I built my career around challenging outdated norms, crafting solutions that matter, and creating meaningful, measurable change. I am the founder of DCM, a consulting firm with three core pillars: Workers’ Compensation transformation, Leadership development, and Women’s empowerment. At DCM, we blend behavioral science, empathy, and business strategy to help organizations simplify compliance, strengthen culture, and develop emotionally intelligent, values-driven leaders. Our women’s leadership work focuses on helping women own their presence, lead unapologetically, and expand their influence with clarity and confidence, at every stage of their careers. Whether I am redesigning claims strategies, facilitating executive workshops, or delivering keynote experiences that ignite action, my approach is anything but generic. Every engagement is crafted with intention, using behavioral insights to meet the specific needs of the audience. My work is known for sparking connection, elevating strategy, and creating lasting impact - - with a whole lot of energy! I serve as Co-Director of the Master of Science in Leadership Program in the School of Education and Professor of Practice in the Zimpleman College of Business at Drake University. I mentor emerging and established leaders using a blend of neuroscience, emotional intelligence, and real-world application. I proudly serve on boards including CLM’s Workers’ Compensation Advisory Board, Rising Insurance Star Executives, and the Global Insurance Accelerator. My insights have been featured in IRMI, WorkCompCollege, WorkersCompensation.com, and BLOOM, where I advocate for forward-thinking, heart-centered approaches to leadership and claims. I also create content that makes Workers’ Compensation, leadership, and personal growth more accessible. Explore that work: • 🎥 YouTube: @Dr.ClaireMuselman • 🌐 Website: drclairemuselman.com • 📰 Articles: WorkersCompensation.com and Claire’s Corner at WorkCompCollege.com At the heart of everything I do is one belief: people matter. Whether on stage, in the classroom, or consulting with industry leaders, I lead with purpose and create experiences that leave people energized, equipped, and ready to lead forward. Connect with me to reimagine workplace well-being, develop bold leadership, or elevate the next generation of women! DCM. Strategic. Compassionate. Unapologetic.
I designed and lead Drake University's Executive Influence program, a 4-month cohort-based course empowering mid- to senior-level leaders to enhance their executive presence, negotiation, and persuasion skills. This hybrid program combines virtual and in-person sessions, enabling leaders to integrate practical strategies directly into their professional roles.
Elected faculty leader serving in shared governance to represent faculty voice, shape academic policy, and contribute to institutional strategy. Selected for the Executive Committee to support leadership decision-making and guide Senate priorities across the university. - Represented the School of Education on the Executive Committee (2024–2025), contributing to strategic discussions and faculty-focused initiatives. - Currently representing the Zimpleman College of Business on the Executive Committee (2025–2026; 2026-2027), expanding cross-disciplinary leadership and collaboration. - Re-elected as At-Large Senator (2026 - 2028), reflecting continued faculty trust and commitment to institutional service. - Engage in policy development, governance processes, and faculty advocacy to strengthen academic and organizational outcomes.
I teach and mentor students in leadership, business communication, personal branding, human resources, and organizational behavior. I focus on equipping future leaders with practical skills and strategic insights to thrive in dynamic organizational environments while encouraging self-reflection along the journey. Advisor: Drake Human Resources Association (DHRA) (a SHRM Affiliate), Drake First Gen Bulldogs, and Women in Gender Studies Drake Human Resources Association (a SHRM affiliate) Awards: 2023-2024 SHRM Student Merit Award for Honorable Mention 2024-2025 SHRM Student Merit Award for Honorable Mention Personal Awards: Social Impact Award Recipient - 2023; 2024; 2025.
As the driving force behind the scenes, I enjoy orchestrating seamless operations and robust strategies to elevate our business to unparalleled heights. With a focus on operational efficiency and strategic oversight, I take pride in turning visions into actionable plans. My goal is to ensure that every cog in the machine is aligned for success, so that our team can focus on what they do best!
I craft thought-provoking articles that challenge conventional perspectives and drive innovation in the workers' compensation industry. Drawing on extensive expertise in claims leadership, I provide actionable insights into industry trends, regulatory developments, and strategies for enhancing employee well-being and organizational outcomes.
As Founder & President of DCM, I empower individuals and organizations to unlock their full potential through tailored leadership training, strategic communication tools, and immersive personal development programs. At DCM, our mission is to ignite passion, foster authentic leadership, and create a ripple effect of positive change in workplaces and beyond.
I deliver insightful content tailored to the workers' compensation industry. My column explores the human side of claims, leadership, and organizational culture, providing actionable strategies and fresh perspectives for industry professionals. I aim to inspire professionals to lead with purpose, prioritize human connection, and drive meaningful transformation within the workers' compensation space.
As faculty for WorkCompCollege.com's School of Stakeholders and School of Risk Management, I developed and delivered educational content designed to enhance knowledge and skills within the workers' compensation industry. My classes focused on empowering professionals to navigate critical aspects of claims management and risk transfer effectively. Classes Taught: Risk Transfer Process - Provided an in-depth exploration of risk transfer mechanisms, equipping students with tools to manage and mitigate risks in workers’ compensation & The Claims Administrator, A Key Stakeholder in Workers’ Compensation - Highlighted the pivotal role of claims administrators in fostering positive outcomes for injured workers and organizations. The recorded sessions continue to be used as part of the WorkCompCollege.com curriculum, contributing to the education and development of industry professionals.
- History & Principles of Workers Compensation - Determining Compensability - Physical Rehabilitation & Clinical Management - Case Study Reviews