Dragos Zugravu

Infrastructure Architect

Bucharest, Bucharest, Romania

About

Learning new stuff everyday.

Experience

  • Accenture (9 yrs 3 mos)
    • Infrastructure Architect Associate Manager
      Dec 2023 - Present · 2 yrs 7 mos

      Experienced in Cloud and Hybrid Cloud solutions. My role revolves around orchestrating the seamless integration and optimization of cloud-based infrastructure. I design and implement scalable and reliable cloud architectures to meet our specific business needs. I oversee infrastructure deployment, monitoring, and optimization, fostering collaboration between development and operations teams to achieve continuous delivery and improvement. Staying aware of emerging technologies and industry best practices is essential in my role, as it enables me to drive innovation and maintain a competitive edge in the rapidly evolving landscape of cloud computing and DevOps. Main Cloud Platforms: AWS, Azure Networking Technologies: Cisco, Palo Alto Containerization: Kubernetes

    • Infrastructure Solutions Architect
      Dec 2018 - Dec 2023 · 5 yrs 1 mo

      Cloud/Hybrid Cloud

    • Senior Technical Architect
      Apr 2017 - Dec 2018 · 1 yr 9 mos

      Responsibilities: - Technical Architect Team member, mainly in charge with the network part. - Design, implement and support the enterprise solutions in the areas of routing and switching and network security. - Create Network Documentation – both HLDs and LLDs for the implemented solutions - Maintain a strong customer relationship on a technical basis - Representing the L3 level in charge with diagnosing and fixing complex issues together with L2 teams, working on fixes and enhancements, capacity planning and capacity management. - Perform troubleshooting on all network technologies. - Provide network solutions in order to increase efficiency and expand network services. - Conduct equipment evaluation, pilot testing and network design in order to insure reliability and scaled expansion.

  • SDN Engineer at Luxoft
    Jan 2017 - Apr 2017 · 4 mos

    Project: Avaya Software-Defined Networking Fx™ Responsibilities: - Design/Implement/Test traditional and SDN network - Provide L2 Support for VARs, Distributors, service providers, enterprise customers. - Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab. - Manage critical customer issues and facilitate communication between customers, escalation, and engineering. - Participate in cross functional tasks such as new product development projects, support readiness teams, KB and other documentation activities. - Provide on-site support for customers when needed.

  • VAS Implementation Engineer at Huawei Technologies
    Nov 2014 - Jan 2017 · 2 yrs 3 mos

    Project: Orange Romania MultiVAS Responsibilities: - Implement changes by administrate, analyze, plan, check, feedback (propose alternatives), test (rollback checks) and execute changes in line with change management process - Resolve problems by performing root cause analysis and implement changes for VAS domain/services/elements - Manage or perform installation of network equipment and configurations of routing and switching equipment on all VAS systems - Coordinate and perform all required activities to recover from major network failures. Perform L1/L2 maintenance using established operations procedures and practices. Supply work around solutions in case of persistent faults. - Responsible for operational acceptance new systems/applications - Responsible for the continuous performance of applications/systems by supporting performance management process with VAS domain/element specific investigations - Responsible for operational acceptance new systems/applications

  • Technical Support Analyst at ClearAnswer
    Feb 2014 - Nov 2014 · 10 mos

    Project: Orange/EE broadband UK Responsibilities: - Support of SOHO networks for UK Orange/EE broadband customers. - Manage product orders using a variety of internal and external systems - Clearly communicate progress to the customer throughout the process - Provide clear customer communications via email, phone. - Use appropriate and professional language to provide effective customer communication.

  • Network Administrator at SC ZPM COM SRL
    Jul 2009 - Jan 2014 · 4 yrs 7 mos

    Responsibilities: - Installation and maintenance of SOHO network. - fully support, configure, maintain and upgrade SOHO network. - install and integrate new server hardware and applications - support and administer third-party applications - ensure network security and connectivity - monitor network performance - setup users accounts, permissions and passwords - resolve problems reported by end user - define network policies and procedures - specify system requirements and design solutions