Dr. Philipp Thiel

Business Architect | Initiative Lead | AI, Data & Analytics | Optimizing Sales & Marketing with AI

Switzerland

About

Bringing artificial intelligence into scaled real-time operative use in banking industry

Experience

  • UBS (Full-time · 6 yrs 7 mos)
    • Initiative Lead & Business Architect in AI, Data & Analytics (Director)
      Sep 2022 - Present · 3 yrs 11 mos

      Product & Adoption • Owns the product cluster roadmap, manages cross-stream dependencies, and contributes to quarterly PI planning; repeatedly acted as Crew Lead with full responsibility during extended absences • Drives global adoption of Sales & Marketing tools with Client Advisors, Sales Mgmt., and Marketing, reaching 90%+ usage in selected markets Strategy & Architecture • Defines the target capability map across Sales and MarTech from business and regulatory needs, shaping the target architecture and multi-year roadmap for digital sales globally • Leads technology and vendor decisions with business, architecture, and control functions, delivering the Microsoft Dynamics 365 go-live (now scaling) • Anchors sales & marketing technology strategy in divisional and group-wide strategy; builds the C-suite case for AI, data & analytics, and CRM investments (e.g., Client 720 view) Artificial intelligence • Evangelizes for the potential of agentic AI with hands-on proofs of concept and supports the rollout of UBS-specific agentic solutions • Scaled the first Sales AI use case ("Next Best Action") across digital and non-digital channels, aligning 15 teams through as a servant leader, contributing to CHF 50m p.a. in analytics-attributed revenue uplift in CH Other • Builds and deploys Power BI solutions for organisation-wide use, e.g., portfolio reporting with 70+ weekly unique users

    • Big Data & AI Platform (Director)
      Jan 2020 - Aug 2022 · 2 yrs 8 mos

      • Delivered the first Big Data and MLOps platform authorized for strictly confidential (CID) data at UBS. • Built a cross-divisional user community around the Analytics Platform together with the Analytics COEs, raising user satisfaction from ~2/5 to over 4/5. • Developed the cloud migration business case for a 2PB data warehouse, aligning technology and business stakeholders.

  • Management Consultant Technology Strategy and Architecture at Deloitte Switzerland
    Jan 2016 - Dec 2019 · 4 yrs

    Project manager with cross-industry business expertise -Target Operating and Service Models for IT, Technology and Analytics Organisations -Design and implementation of reporting solutions in service management, finance, HR, and sales -Working with waterfall as well as agile methodology Technology expertise -Visual Analytics & BI Reporting: From strategy/ architecture to implementation, vendor selections -SPoC and trainer for Tableau and PowerBI -SAP BI Technology (SAP BO, SAP Analytics Cloud, S4/HANA Embedded Analytics)

  • Junior Researcher (PhD Student) at Empa
    Jul 2012 - Aug 2015 · 3 yrs 2 mos

    Development of heat-waste recovery systems with an industry partner

  • Research Internship at BASF
    May 2011 - Mar 2012 · 11 mos

    New photo-latent catalysts for polymerization based on metal organic novel metal compounds

  • Head of Public Relations at IKOM
    Sep 2008 - Jun 2010 · 1 yr 10 mos

    (on a voluntary basis) ▪ Responsible for the language regime, all released texts and brand issues ▪ Establishing contacts to stakeholders ▪ Leading a team of six people