Dr Madhav Madhusudan Singh MBBS, MHA, PhD , MBA , CIA

Hospital and Healthcare leader & National Policy maker , Head of the Department , Department of Hospital Administration , Independent Director (IICA) MCA . Microsoft Azure AI in Healthcare , Medicolegal Expert

Greater Delhi Area

About

I am a physician–administrator and healthcare executive with 27+ years of CEO-level leadership across 1,000-bed tertiary hospitals, crisis-response facilities, and UN mission healthcare. Currently, I serve as Professor & Head of Department / Senior Advisor (Hospital Administration) at Base Hospital Delhi Cantt, leading strategy-to-execution across operations, quality, risk, performance governance, and academic programs spanning 38 departments. My work sits at the intersection of health system strategy, delivery excellence, and financial stewardship—including management of ~₹100 crore/annum supply chains and digitally enabled procurement and inventory governance. Earlier, I was Contingent Commander/CEO of the UN Level II+ Hospital (UNMISS, South Sudan), responsible for 24×7 clinical governance, workforce planning, readiness KPIs, and mission resource stewardship, while building capability through international training recognized by UNHQ. Across roles, I have led accreditation and compliance (NABH/NABL/NQAS/JCI readiness), digital transformation (HIS/EMR, workflow standardization, barcode/RFID-enabled systems, dashboards, cybersecurity/access controls), and complex, time-bound projects—including rapid commissioning of high-risk isolation capability and large-scale surge readiness. I’m particularly interested in innovative, scalable healthcare models that improve access and affordability, supported by strong governance, partnership ecosystems (government/NGO/academia/CSR), and outcome-focused execution. My approach is simple: right care, at the right place, at the right time—delivered reliably at scale. Vision: To Provide better environment at right place , at right time, to all indl working in my organisation , leading from front.

Experience

  • Govt of India (28 yrs 6 mos)
    • Hospital Administrator
      Jul 1998 - Present · 28 yrs

      Hospital Administrator : Having expertise in Human Resources management, Clinical & Non-clinical Administration, Marketing and Strategic Alliances, Facility Management, Quality Assurance Program, Training & Development Programs for clinical & non-clinical staff, Formulating and Implementation of SOPs & Policies, Managing Legal Compliance, Patient Satisfaction, Gap Analysis (Infrastructural, Human Resources, Equipment), Business Process Re-engineering & Restructuring, conducting Clinical & Non-clinical Audits . Quality management Quality & Accreditation (NABH) & JCI for hospitals (19 years), he is member of Healthcare accreditation committee, Involved in making accreditation policy for hospitals. Expertise in executive recruitment esp Doctors & Paramedics for helathcare organisation , helping bring the best healthcare professionals and companies together. For 19 years worked in several leadership roles in managed healthcare, performing contract negotiations, financial analysis, strategic planning, client relationship management, and consulting, including one of the largest healthcare systems in the India. As aHuman Resource management : A seasoned HR professional coupled with 19 years+ experience in the domain of healthcare management with specific emphasis to HR arena, having hands-on experience in: • Talent acquisition • Talent development & career planning • Compensation restructuring & bench-marking • KPI management • Manpower planning & budgeting • Performance management • Strategic planning & policy up-gradation, • Trainings & employee engagement • Exit management

    • Jt Director Medical Services
      Jan 1998 - Present · 28 yrs 6 mos

    • Jt Director Medical Services
      May 2013 - May 2017 · 4 yrs 1 mo

  • Referee & Reviewer at International Journal of Telemedicine and Clinical Practices (IJTMCP)
    Jun 2016 - Present · 10 yrs 1 mo

    http://www.inderscience.com/ospeers/admin/reviewer/requestsubmit.php?id=133083&off=yepu

  • Govt. of India (28 yrs)
    • Joint Director Medical Services
      2013 - Present · 13 yrs 6 mos

      TRG

    • Joint Director Medical Services
      Jul 1998 - Present · 28 yrs

  • Managing Editor at IJRFHHA
    Feb 2011 - 2017 · 6 yrs

  • ADMINSITRATOR at AIIMS
    Jan 2010 - Dec 2011 · 2 yrs

    Resident Administrator