Cincinnati, Ohio, United States
With more than 20 years of leadership experience across health care, academia, nonprofit, and government sectors, I focus on advancing strategies that strengthen communities and improve health outcomes. I am known for building trusted partnerships with organizational leaders, public agencies, and community stakeholders to drive meaningful, sustainable impact. My work centers on translating vision into action—aligning strategy, partnerships, and community engagement to support both organizational priorities and community well-being. I bring deep expertise in strategic leadership, organizational development, equity-centered practices, stakeholder engagement, and systems-level change. I have also had the honor of serving as a board member and former president of the Ohio Commission on Minority Health, a governor-appointed body dedicated to improving health outcomes for all Ohioans.
• Advise healthcare organizations, nonprofits, and community partners on business development and growth strategy • Identify and cultivate strategic partnerships to expand business / organizational presence and drive sustainable impact • Design and implement health equity strategies focused on reducing disparities in underserved populations • Lead go-to business / organizational planning and strategic initiatives that align business goals with community needs • Facilitate cross-sector collaboration among health plans, providers, and community-based organizations • Translate complex challenges into actionable, results-driven strategies • Support program development, scaling, and performance optimization to improve outcomes and access to care • Provide thought leadership in advancing equitable, community-centered healthcare solutions
HPIO translates complex data into actionable policy insights, connects diverse perspectives to inform policy decisions and offers expertise to navigate the changing policy environment. HPIO's work is objective, nonpartisan and driven by data and evidence. https://www.healthpolicyohio.org/about-us/hpio-board-of-directors
Humana Healthy Horizons in Ohio is 1 of 7 plans working through the Ohio Department of Medicaid (ODM) to provide health care coverage to more than 3 million Ohioans through a network of more than 165,000 providers. • Served on the executive leadership team; using data driven insights to direct health equity strategy for a Medicaid plan, overseeing a budget, supporting Market business development efforts across the company. • Developed / lead / implemented CLAS-aligned initiatives improving access to care, quality of care, and achieving NCQA Health Equity Accreditation; in collaboration w/ Provider Experience, Network Adequacy, Member Experience, Community Outreach & Engagement, Quality, and Clinical teams across the Ohio Market and Corporation. • Established population-specific programs increasing outreach across Ohio and improved clinical outcomes (i.e., HEDIS, MPS, non-MPS scores, ROI). • Supported value-based contracts (Medicaid) and experience w/ ACOs, bundled payments, risk stratification. • Directed Market strategy for process improvements using Lean and additional QI science (i.e., PDSAs) in collaboration w/ Ohio managed care organizations, hospital systems, community-based organizations, and government partners positively impacting the health outcomes of pediatric members w/ chronic conditions (i.e., quality or care and access to care). • Market liaison leading $20M+ in community reinvestment funding. • Instituted internal cultural competency training and facilitated trainings locally, regionally, statewide, and nationally.
City of Cincinnati, Cincinnati, OH / Greater Cincinnati Water Works (GCWW) (600 full-time employees, labor union, $110 million operating budget, and a $450 million capital budget, serving a population of 1.1 million) Serve as a member of the Director’s senior cabinet. Responsible for overseeing the effort to create a multi-million dollar / multi-year Customer Assistance Program, implementing GCWW’s Strategic Business Plan, and leading Business Process Improvement initiatives across the Department and with internal and external stakeholders. Ensure that DEI is embedded into all aspects of the Department and the work that each section is doing. • Researched, developed, and implementing a multi-million dollar Customer Assistance Program that will ensure that the utility continues to provide equitable services and a plentiful supply of the highest quality water and excellent services to 241,000 residential and commercial accounts representing more than 1.1 million customers in the Greater Cincinnati area. • Leading the effort to track and implement the organizations Strategic Business Plan (6 Goals, 18 Measures, 18 Strategies & 53 Action Items) across all 8 Divisions and in collaboration with all GCWW’s 600 employees and stakeholders using Microsoft Office suite and other tools to foster communication and track, measure and ensure that the Department is making progress to achieve its Strategic / DEI goals and objectives. • Leading the utilities efforts to plan, implement, monitor, and complete Business Process Improvements across multiple Divisions and Sections using Microsoft Office suite and other tools to foster communication, and solve complex issues collaboratively and effectively. • Serve as a liaison to external groups to achieve GCWW’s public policy, mission, vision, goals, and objectives. • Receive ongoing training to maintain knowledge of current principles and best practices of business process improvements.
Ohio Commission on Minority Health (Board member, President, Communications Committee chair, Past Vice President) Columbus, OH (Governor appointed board, serving Ohio) Served as a member of the Board & Senior leadership of this Commission serving all Ohioans. Responsible for ensuring that the Commission remains on-mission and delivers services that are high quality for all Ohioans. • Responsible for ensuring that the Board in partnership with the Commission staff remain focused on eliminating disparities in minority health through innovative strategies and financial opportunities, public health promotion, legislative action, public policy, and systems change. • Ensured that the Commission is executing on the guiding principles (1) We involve and empower the community; (2) Our work is based on the documented needs and interests of the community; (3) We are culturally competent practitioners who are informed about Minority Health; (4) We are expected to demonstrate personal and professional integrity: We prove to be accountable, reliable, and guided by ethical standards; (5) We make fair and equitable decisions; (6) We value the formation of strategic partnerships, (7) We establish performance targets and assess performance regularly, and (8) We promote excellence and innovation • Responsible for analyzing and monitoring the annual budget and reading and evaluating financial statements.