Alex Smith

CFO | COO ... helping owners generate great ROI outcomes through winning strategies and first class execution

Melbourne, Victoria, Australia

About

I have broad transformational leadership experience across finance, strategy and operations as well as deep experience in the health, aged care, retirement living and disability sectors. I am energised by developing high performing teams that deliver great ROI outcomes for owners. I have achieved successful commercial results, including revenue growth and margin improvement, in businesses with revenues ranging from $50m pa to $1bn pa. KEY ACHIEVEMENTS Delivered ~$100m EBITDA improvement from FY18 to FY22 in the Independent & Assisted Living division at Australian Unity through a broad range of revenue growth and margin improvement initiatives Led a 145 days crisis management response to COVID-19 for the Independent & Assisted Living division of Australian Unity (5500 staff in health and aged care, ~30,000 customers) Executed multiple favourable M&A deals including sales and acquisitions in the range of $20m - $200m enterprise value across health and aged care Created new strategic partnerships / joint ventures Delivered multiple cash flow and ROIC improvement initiatives generating savings in the $10m’s including from multi-site rationalisation; accounts receivable systems & process improvements; centralised procurement; changing doctor contracting models Devised, validated and secured Board approval for a complex transformation program to deliver multiple $10m’s earnings improvement and significant ROE uplift Project sponsored multiple major IT system upgrades Built and developed industry-leading data analytics and insights capability Deep understanding of health, aged care, retirement living and disability industries, government regulation, and capital markets. LEADERSHIP STYLE Competitive, growth orientated, and results driven Hands on, empathetic leader, that supports team members to grow and excel Generates energy through an outcome-orientated culture that celebrates incremental progress Excels at simplifying complexity into key drivers and actionable next steps Comfortable challenging the status quo to look for new ways to develop competitive advantage Resilient and calm. Manages through the unpredictability of scaling up and unforeseen events. Successfully identifies, understands, and navigates risk Able to leverage strong personal networks across the health, aged care, retirement living and disability sectors and capital markets

Experience

  • Chief Financial Officer at Levande
    Sep 2024 - Present · 1 yr 11 mos

    Levande is a leading provider of retirement communities in Australia with over 9,000 residents, across 59 communities in NSW, VIC, QLD, SA and ACT. It is owned by global investment firm EQT and is Chaired by David Gonski AC. The CFO role reports to the CEO and is responsible for all financial matters as well as digital & technology, procurement, project management and optimisation of the property portfolio.

  • Scope (Aust) (Melbourne, Victoria, Australia)
    • Chief Transformation Officer
      Feb 2024 - Sep 2024 · 8 mos

      Scope Australia is one of the largest disability service providers in Australia. It operates across Victoria and New South Wales in over 425 locations delivering a range of services including Supported Independent Living, Employment Services, Therapy and Day & Lifestyle Programs. In FY23 it supported ~5,600 people, employed ~7000 staff and generated ~$600m in revenue. The CTO role reported to the CEO and had responsibility to design and deliver a multi-year transformation program aimed at ensuring long-term financial sustainability and improved service quality.

    • Acting Chief Financial Officer
      Mar 2024 - Jun 2024 · 4 mos

    • Financial Turnaround Specialist
      Oct 2023 - Jan 2024 · 4 mos

  • Australian Unity (5 yrs 5 mos)
    • Executive General Manager - Virtual Health
      Jul 2022 - Jul 2023 · 1 yr 1 mo

      Delivered permanent extension of Ramsay Connect Joint Venture, improved operational performance and upgraded core systems including in the Beyond Blue Support Service. The role reported to the CEO Home Health and had full P&L responsibility with approx. 250 staff.

    • CFO and General Manager - Commercial, Finance, Strategy for Independent & Assisted Living
      Dec 2018 - Jul 2022 · 3 yrs 8 mos

      Headed up the CFO and Commercial, Finance & Strategy function for IAL covering home care, retirement villages, residential aged care, community allied health & nursing, dental clinics and telephonic health support. IAL generated $600 million revenue and had 5,500 employees. The role reported to the CEO of IAL and had 100 reports across commercial finance, accounts receivable, business intelligence and operational performance improvement, PMO, IT systems, and property & procurement. Delivered substantial ~$100m EBITDA turnaround in performance (FY22 Revenue $609m vs FY18 Revenue $423m; FY22 EBITDA $98m vs FY18 EBITDA $3m loss).

    • General Manager - Group Strategy
      Mar 2018 - Dec 2018 · 10 mos

      Responsible for group strategy development, strategic planning, cash flow and capital management.

  • Director at Ramsay Connect
    Jul 2022 - Apr 2023 · 10 mos

  • Primary Health Care Limited (Greater Sydney Area)
    • Group Executive, Strategy & Growth
      May 2015 - Oct 2017 · 2 yrs 6 mos

      Headed up Strategy and M&A for the Group. Primary Health Care had 12,000 employees and generated $1.7 billion revenue across four divisions: pathology, diagnostic imaging, medical & dental centres (including IVF) and GP software. Reported to the Group CEO and was a member of Group Leadership Team. Led strategy development and annual planning, divestment of non core assets, and new business growth initiatives including acquisitions and JVs.

    • Strategy and Investor/Corporate Relations Manager
      Feb 2015 - May 2015 · 4 mos