Gaukhar D.

Founding Product Manager | 0→1 SaaS, AI Products, Marketplaces | Customer Discovery, MVPs, GTM, Growth | Shopify Partner |

United States

About

Hi, my name is Gaukhar — pronounced Gao-har or Gau-har I'm a founding-style Product Manager. I take products from 0 to 1 — customer discovery, MVP, first revenue. I've built across Singapore, Seoul, and the U.S. - Customer First Focus: Co-founder for Shopify apps. - Introdex: Founding PM at an AI marketplace. 100+ user interviews. 0 → first MRR. Helped to close pre-seed. - Akhter Studios: Discovery PM. 3 of 4 ideas progressed to MVP. - Earlier: Product marketing at fintech and automotive lending. Doubled MAU at a Seoul remittance startup. What I do best: Customer discovery • PRDs & user stories • A/B testing • Pricing strategy • Activation & retention • GTM • Cross-functional leadership 📧 [email protected]

Experience

  • Head of Business Development at Creative Content Crafts Inc
    Jun 2026 - Present · 2 mos

  • Founding Member - Startup/Product Hub Ambassador (volunteering) at She's New To America Pro
    Feb 2026 - Present · 6 mos

    She’s New to America Pro is a community for immigrant women building careers in the U.S. I lead the Startup/Product Hub to validate ideas and build MVPs - turning early concepts into clear problems, testable hypotheses, and first releases.

  • CFF ()
    • Co-Founder & CPO
      Jan 2025 - Jun 2026 · 1 yr 6 mos

      - Drove subscription pricing strategy and A/B testing, contributing to approximately 2x subscription revenue growth. - Improved new-user activation by simplifying onboarding, reducing setup friction, and turning merchant feedback into clearer UX and product requirements. - Built customer support operations from zero: evaluated tools, launched Freshdesk, created workflows and response templates now covering about 90% of inquiries. - Owned product quality end to end, personally running QA across Shopify apps, cart flows, checkout-adjacent behavior, UX issues, and edge cases. - Owned early acquisition tests by managing marketing contractors, launching outbound campaigns, and building affiliate partnerships with developer partners to drive leads, conversions, and CAC learnings.

    • Product Manager - Product Experiments & Market Testing
      Oct 2024 - Mar 2025 · 6 mos

      - Built and launched multiple direct-to-consumer e-commerce websites to assess customer demand using real purchase data. - Ran paid acquisition campaigns to measure conversion rates and customer acquisition costs. - Quickly identified high customer acquisition costs and weak demand during early testing.

  • Founding AI Product Manager at Introdex
    Jul 2023 - Oct 2024 · 1 yr 4 mos

    - Joined as one of the first product hires and helped take the company from concept to first MRR, and a closed pre-seed round. - Built the product function from scratch and led a cross-functional team of 5 across engineering, QA, and design through development and release cycles. - Translated ambiguous founder vision into business logic, PRDs, user stories, MVP scope, product requirements, and measurable product milestones. - Conducted 100+ qualitative and quantitative user interviews; also acted as part-time account manager to onboard early users and stay close to customer pain points. - Validated core hypotheses, shaped the customer journey, and established early operating rhythms including All Hands, retrospectives, 1:1s, and performance reviews.

  • Product Manager at Akhter Studios
    Jul 2023 - Sep 2024 · 1 yr 3 mos

    - Delivered 4 end-to-end product discovery projects for early-stage clients from idea to MVP definition - validating customer problems through interviews, market and competitor research, pain-point analysis, and hi-fi prototypes, with 3 moving into MVP development. - Led pre-sales discovery by turning customer calls into clear MVP scope, requirements, and delivery estimates, ensuring the roadmap matched engineering reality. - Improved cross-team execution by creating a lightweight technical training program for non-technical teams, reducing misunderstandings between teams and unrealistic commitments. - Created a first-call discovery guideline for the sales team, outlining key client questions and early validation criteria to improve lead qualification and smoother handoffs to delivery.