Durban, KwaZulu-Natal, South Africa
I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.
Casual Employee
Checked in and out guests. Made bookings. Responded to emails. Sold rooms. Worked as a switchboard operator answering and transferring internal and external calls.
Greeted and escorted customers to their tables. Presented the menu and provided detailed information when asked (e.g. about portions, ingredients or potential food allergies). Arranged table settings and maintained a tidy dining area Toke accurate food and drinks orders, using a POS ordering software. I provided excellent customer service to guests. I checked dishes and kitchenware for cleanliness and presentation and report any problems. I carried dirty plates, glasses and silverware to kitchen for cleaning.
I greeted and escorted customers to thier tables. I presented the menu and provided detailed information when asked (Portion size, ingredients or potential food allergies). I also prepared tables by setting up the linen, silver ware and glasses. I informed customers about the days special. I toke accurate food and drink orders by POS system and by slip. I also had to check customers ID's to ensure they meet minimum age requirements to consume alcohol. I Communicated order details to to the kitchen. I served food and drink orders. Arrange table setting and maintain tidy dinning area. I carried dirty plates, glassware and silver ware to the kitchen for cleaning. I Delivered checks and collected bill payments. I provided excellent customer service I toke reservations via phone and email.
Welcoming guests with a warm smile, taking the guest to the table and seating them down, introducing the guest to the waiter, checking up on the guest food, Keeping them company while waiting for the food, I waiter in busy times
I greeted and welcomed the guests as soon as they arrive day the Front Desk. I ensured the front desk was tidy and presentable with all necessary stationery and materials. I provided basic and accurate information in person and via phone (Email). I ordered front office supplies and kept inventory or stock. I updated calendars and scheduled meetings. I Preformed other receptionist duties such as filing, photocopying, transcribing and faxing