Dora Fleku-Mccarthy

Head of Mobile Money Operations- Banking

Ghana

About

An experienced Risk Management, Collection and Debt Recovery, Credit Management and Customer Service person with excellent analytical abilities and comprehensive skills in critical thinking, have strong negotiation skills and a resourceful team player with strong passion for winning. A detailed-minded individual, committed to professionalism with impeccable customer service, rapport building, with abilities in skilled relationship management. Confident, persuasive, reliable and recognized for “getting the job done” through determination and strong work ethics.

Experience

  • Head Mobile Money Operations at Guaranty Trust
    Apr 2025 - Present · 1 yr 4 mos

  • Head, Mobile Financial Services (MFS) Finance at AirtelTigo
    Nov 2022 - Present · 3 yrs 9 mos

    To safeguard all MFS cash and e-money with high level efficiency and effectiveness. To ensure risks are managed effectively through the Control and adopted GSMA codes To ensure all MFS finance project achieve cost optimization.

  • AirtelTigo Ghana (8 yrs 7 mos)
    • Credit Management, Manager
      Feb 2018 - Present · 8 yrs 6 mos

    • Credit Management, Manager
      Jan 2018 - Present · 8 yrs 7 mos

    • Credit Management, Manager
      Jan 2018 - Present · 8 yrs 7 mos

  • Airtel Ghana ()
    • Collections Lead
      Aug 2015 - Present · 11 yrs

    • Credit Control and Collection Executive
      Dec 2013 - Jul 2015 · 1 yr 8 mos

    • Corporate Relationship Officer
      May 2013 - Dec 2013 · 8 mos

  • Collections Lead at Airtel Ghana Limited
    Jun 2009 - Present · 17 yrs 2 mos