Pasadena, Newfoundland and Labrador, Canada
I hold Graduate Certificates in Human Resources Management and Workplace Wellness & Health Promotion from Centennial College, with a strong interest in fostering positive workplace culture and supporting employee well-being. I have 2 years of experience at 7-Eleven Canada, including my role as an Assistant Store Leader, where I managed product ordering, inventory, merchandising, shift reporting, and customer service. Alongside this, I bring 2 years of administrative experience as a Data Encoder in the banking industry, strengthening my skills in scheduling, project coordination, data accuracy, and business correspondence. Adaptable, detail-oriented, and highly computer proficient, I thrive in fast-paced environments and bring a professional, organized, and continuous-improvement mindset to every role.
• Supervise and coordinate staff engaged in food preparation, portioning, and customer service to ensure efficient daily operations. • Schedule shifts, assign duties, and monitor workflow to maintain productivity during peak service periods. • Estimate and order food ingredients and supplies; monitor inventory levels to prevent shortages and control waste. • Track food usage and maintain inventory and wastage records to support cost control. • Train staff in job duties, sanitation standards, food safety regulations, and workplace safety procedures. • Ensure food quality, presentation, and customer service meet company standards and public health requirements. • Maintain operational records and monitor food preparation and service processes for quality and consistency. • Assist with staff training and performance monitoring while supporting menu planning and cost control.
• Forecasted, ordered, stocked, and merchandised product. • Aided in ensuring prompt reconciliation of store operations paperwork. • Received incoming shipments, verify accuracy of deliveries, and document inventory counts. • Completed shift reports, including sales summaries, inventory counts, and operational updates, to communicate key information to management. • Participated in periodic inspections and audits to assess compliance with hygiene standards and address any areas needing improvement. • Provided exceptional customer service by greeting customers, addressing inquiries, and resolving concerns promptly and courteously.
• Operated the cash drawer and POS System, and monitored cleanliness, sanitation, and administration of assigned station and service areas. • Promptly addressed customer service issues and referred to management when necessary. • Demonstrated a friendly, enthusiastic, and outgoing manner when interacting with the customers and colleagues. • Organized inventory supplies regularly to ensure maintaining sufficient inventory level.
• Assisted with program scheduling and the implementation of activities such as fitness and wellness challenges, social gatherings, and charitable events. • Recommended health and fitness techniques for achieving personal fitness objectives, increasing health status, and boosting overall well-being. • Attended group fitness classes, encouraged members to set fitness goals, and provided tips on how to achieve their goals.