Valenzuela, National Capital Region, Philippines
Experienced professional specializing in IT Controls and Standards, with a background in controls monitoring, process improvement, risk awareness, and operational support across internal systems and applications. Currently working as an IT Controls and Standards Associate at Sterling Bank of Asia, supporting initiatives that strengthen compliance, standardization, and the effectiveness of IT control processes within a fast-paced environment. Skilled in coordinating control implementations, monitoring operational procedures, documenting processes, and collaborating with cross-functional teams to ensure efficiency, consistency, and alignment with organizational standards. I bring a detail-oriented and analytical approach to managing processes while maintaining adaptability in dynamic environments. Alongside my corporate experience, I also serve as Director of Event Operations at Lightspeed Productions, where I lead esports and live gaming event operations. This dual background has strengthened my ability to manage high-pressure situations, coordinate teams effectively, and execute projects with precision and accountability. Passionate about continuous improvement, operational excellence, and building reliable systems that support both business growth and long-term sustainability. Open to opportunities and collaborations related to IT controls, standards, operations, compliance support, project coordination, and esports operations.
- Supported IT governance initiatives by assisting in the implementation and continuous monitoring of IT controls across multiple internal systems and applications. - Managed and resolved 40–70+ daily service desk tickets, specializing in access management, account provisioning, and application administration with a focus on efficiency and accuracy. - Assisted in monitoring and maintaining user access controls for over 800 employees, ensuring proper authorization and adherence to the principle of least privilege.
Led the end-to-end planning and execution of esports tournaments and live gaming events, ensuring smooth operations from pre-production to post-event reporting. Managed timelines, teams, partners, and on-ground logistics to deliver professional, engaging, and on-schedule events for players, sponsors, and audiences. Key Responsibilities & Contributions - Designed tournament formats, rulesets, brackets, and match schedules - Built detailed project timelines, run-of-show, and contingency plans - Coordinated with production, broadcast, tech, creatives, and marshals - Managed venue logistics, equipment setup, and stage flow - Served as main point of contact for sponsors, partners, and players - Oversaw registration, player communications, and match operations - Ensured broadcast readiness, match transitions, and stream flow - Led on-ground event execution and real-time issue resolution - Supervised staff and volunteers to maintain operational efficiency - Conducted post-event evaluation, documentation, and reporting
- Built and configured custom gaming and productivity systems for both personal and business use, ensuring optimal performance, compatibility, and client-specific requirements. - Managed inventory tracking, stock monitoring, and documentation of computer parts and accessories to ensure accurate records and availability - Assisted in receiving, organizing, and releasing items to maintain efficient warehouse operations and minimize discrepancies
- Served as an esports talent, providing live broadcast coverage as a host, shoutcaster, and analyst for various competitive titles. - Delivered engaging commentary and analysis, enhancing viewer experience across both online streams and live events. - Contributed to brand growth and community engagement through consistent content production, event hosting, and audience interaction.
- Led the planning and execution of gaming tournaments, events, and community initiatives, ensuring smooth operations from pre-production to post-event evaluation. - Managed event logistics, schedules, talent coordination, and on-ground/online production workflows for multiple events.
- Led the talents division, overseeing recruitment, development, and performance of esports talents including shoutcasters, hosts, and analysts. - Designed and implemented talent development programs to enhance on-air presence, communication skills, and overall broadcast quality. - Managed talent scheduling, assignments, and coordination to ensure seamless execution across events and productions. - Acted as the primary point of contact for talents, providing mentorship, feedback, and performance evaluations.