Dominique van Hirtum

UAE

Dubai, United Arab Emirates

About

Experienced Reception and Reservations manager with a demonstrated history of working in the food & beverages industry. Skilled in Training, Catering, Food & Beverage, Customer Satisfaction, Hospitality Industry, and Time Management. Strong operations professional with a Diploma in Hotel Management focused in Hotel, and Restaurant Management from Varsity College Pretoria.

Experience

  • Fundamental Hospitality (Full-time · 1 yr 2 mos)
    • Group Reservations and Reception Mananger
      Jan 2026 - Present · 6 mos

    • Group Reservation Manager
      May 2025 - Jan 2026 · 9 mos

  • Gaia Dubai restaurant (Full-time · 3 yrs 8 mos)
    • Global Brand Reception and Reservation Manager
      Jan 2024 - May 2025 · 1 yr 5 mos

    • Reception and Reservations Manager
      Oct 2021 - May 2025 · 3 yrs 8 mos

  • Zuma (4 yrs 10 mos)
    • Assistant Reservations Manager and Team Trainer for Zuma Dubai and Zuma Abu Dhabi
      Feb 2016 - Dec 2018 · 2 yrs 11 mos

    • Reception Supervisor
      Apr 2015 - Feb 2016 · 11 mos

      assistant reception manager handling guest inquiries ,bookings and special requests , table allocation, supervising the team, team rota, solving problems, and training of staff members

    • Reception Supervisor
      Oct 2014 - Mar 2015 · 6 mos

      Handling Reservations. Solving problem and complaints. Training of junior staff.

  • Hostess at Conrad hotel
    Jul 2013 - Mar 2014 · 9 mos

  • Hostess at Torch Hotel
    Oct 2011 - Jan 2013 · 1 yr 4 mos