Dominik Schäfer

Customer Advisor Specialist for Service Industries at SAP

Greater Munich Metropolitan Area

About

Experience

  • SAP (Munich, Bavaria, Germany)
    • Specialist | Customer Advisor Service Industries
      Jan 2026 - Present · 6 mos

      Presales -- As the market leader in enterprise application software, SAP is helping companies of all sizes and in all industries to run better by redefining ERP and creating networks of intelligent enterprises that provide transparency, resiliency, and sustainability across supply chains. The end-to-end suite of applications and services enables customers to operate profitably, adapt continuously, and make a difference worldwide.

    • Associate | Customer Advisor Service Industries
      Jun 2025 - Dec 2025 · 7 mos

  • HeyCarla (1 yr 3 mos)
    • Strategy & Operations Manager
      Mar 2025 - Jun 2025 · 4 mos

      --- HeyCarla's innovative software solution is designed specifically for companies in everyday assistance and care services. With HeyCarla, you can streamline processes, save valuable time, and deliver the best possible service to your clients.

    • Founders Associate
      Apr 2024 - Mar 2025 · 1 yr

  • SAP (1 yr 2 mos)
    • (Working Student) Strategy Consultant
      Oct 2024 - Mar 2025 · 6 mos

      Consultant at Business Transformation Services.

    • Master Thesis Student
      Feb 2024 - Sep 2024 · 8 mos

      - Completed a master's thesis in the area of data-driven sustainability - Spearheaded a patent application at the United States Patent and Trademark Office (USPTO) - First authorship, successfully published, and presented a research paper at the Process Mining for Sustainability Workshop, part of the International Conference on Process Mining (ICPM) 2024 in Copenhagen

  • Enactus München (4 yrs 4 mos)
    • Member of the Advisory Council
      Jul 2021 - Jul 2024 · 3 yrs 1 mo

      --- Enactus Munich is the largest student initiative for social entrepreneurship in Munich and is part of Enactus Global with over 72,000 students. It unites more than 100 students to find social startups in order to solve societal and ecological problems. By the regular development of long-lasting solutions, problems are solved on a long-term basis. In this way, we support the realisation of the 17 goals for sustainable development of the United Nations.

    • Board Member & Chief Director | Marketing, Sponsoring & Strategic Relations
      Jul 2020 - Jul 2021 · 1 yr 1 mo

      Main achievements include: - Managed Enactus Munich (>120 members) as part of the board and direct responsibility for the departments of marketing, sponsoring, and strategic relations - Conducted the recruiting process with a new record number of applicants - Introduced a new CRM tool and the Scrumban method - Secured new high-value cooperation and sponsorship agreements

    • Waterfilter & Recruiting Team Member
      Apr 2020 - Aug 2020 · 5 mos

  • Celonis (Munich, Bavaria, Germany)
    • (Intern) Execution Management Consultant
      Jul 2022 - Oct 2022 · 4 mos

      Implementing and enhancing processes, execution apps, and advanced technical solutions. This includes: - End-to-end Celonis implementation - Initial value realization - On the job enablement of customer resources --- Celonis is the leader in Execution Management Systems (EMS) that lifts barriers to execution capacity to maximize business performance. Powered by its market-leading process mining core, the Celonis EMS helps companies manage every facet of execution management from analytics, to strategy & planning, management, actions and automations. Celonis has thousands of global customers and is headquartered in Munich (Germany) and New York (USA) with more than 15 offices worldwide.

    • (Working Student) Academic Alliance
      Oct 2021 - Jul 2022 · 10 mos