Dominik Schaefer

COO of Adoption and Customer Engagement Processes at SAP

Mannheim, Baden-Württemberg, Germany

About

Chief Operating Officer of Adoption and Customer Engagement Processes with a demonstrated history of working in the computer software industry. Skilled in Business Process Management, Service Delivery, Requirements Analysis, Enterprise Software and Strategy Development. Operations professional with a Doctor of Philosophy (PhD) focused in Economics from HHL Leipzig Graduate School of Management.

Experience

  • SAP (27 yrs 6 mos)
    • COO of Adoption and Customer Engagement Processes
      2020 - Present · 6 yrs 6 mos

      Global Post Sales Processes

    • Process and Transformation Manager
      2016 - 2020 · 4 yrs

      Intelligent Enterprise Group

    • Program Manager
      2014 - 2016 · 2 yrs

      Service Delivery Operations

  • CCO & Partner at A3D Living
    2019 - Present · 7 yrs 6 mos

  • Co-Founder at Plantato
    2016 - 2020 · 4 yrs

  • Lecturer at Anpfiff ins Leben e.V.
    2009 - 2010 · 1 yr

    Mathematics, English

  • Management Consultant at Carl Zeiss Vision International GmbH
    2008 - 2008 · Less than a year

    Diploma Thesis