New York City Metropolitan Area
Dominic is a talented Corporate Communications Executive with a flair for finding the voice of an enterprise and drafting compelling communication strategies and initiatives for internal and external clients. Extensive experience developing and executing C-suite communications and strategic plans; coordinating corporate cybersecurity/business resilience/risk management and crisis initiatives; website development; social media programs; creating and managing corporate news teams; video production; town hall and event management; HR/employee engagement, regulatory, compliance and Investor Relations communications; public policy and corporate philanthropy. Received PRSA Silver Anvil award for 9/11 communications initiatives.
Provide strategic communications counsel, and conceptualize content and strategies, to manage executive, internal and external communications, social media campaigns and website development. Create and execute tailored crisis communications plans and implement cybersecurity training for employees and clients.
Responsibilities included CEO and senior executive communications initiatives for this financial services clearing and settlement utility, including speechwriting, pandemic communications, internal/external conference presentations, white papers, digital/print thought leadership, annual report CEO letter, social media, internal messages/intranet postings and video presentations: • Coordinated with CEO/executive management to develop/execute enterprise communications strategy (print, online, video, audio, webcasts) reinforcing global leadership/expertise in the digital transformation of financial services market infrastructures; accelerating clearing and settlement; fintech; cybersecurity, cryptocurrency, risk management/resiliency; industry innovation; diversity/inclusion; employee wellness and mental health; improving client experience. • Collaborated with internal/external communications and HR team to produce comprehensive pandemic communications, including CEO/executive messages/videos, remote town hall meetings, FAQs, mental health/employee assistance programs, return-to-site programs. • Created social media program/posts for executive LinkedIn, Huffington Post, Twitter platforms, as well as Financial Services COVID-19 Task Force, Forbes Finance Council, CPMI-IOSCO, CEO in Action, World Mental Health Day, India Economic Forum. • Worked closely with media relations, government relations, strategy and business teams on legislative/political action communications to elevate firm/senior executive presence (e.g., Congressional hearings following meme stock event). • Produced/wrote online discussions with industry executives (SIFMA, Nasdaq TradeTalks, World Economic Forum SIBOS, Davos Dialogues, as well as CSR events (e.g., Chef Jose Andres from World Central Kitchen).
Directed crisis and client communications initiatives for the Commercial Banking business, focused on cybersecurity, business resiliency and client experience communications programs. Coordinated with senior leaders and serve as crisis communications representative across JPMC lines of business: • Managed a staff of full-time employees and consultants to develop and execute comprehensive cybersecurity/resilience communication and education programs, including client video/letters with Jamie Dimon, client cyber training, cybersecurity magazine, webinars/online training programs, client guides and internal training materials. • Improved client experience by developing/streamlining communications process (executive communications, client letters, talking points, webinars, videos, presentations), managed distribution of client/internal digital messages. • Led the Commercial Banking Event Response team and managed employee/client crisis communications and collateral (Hurricanes Michael/Harvey/Irma, 2014 cyber attack). • Created regulatory and compliance communications for initiatives including anti-money-laundering and “Know Your Customer” programs, and high-risk industry reviews.
As a second-level report to the CEO, managed internal/digital strategic marketing/communications programs for this international biotechnology company, including global HR communications, enterprise initiatives, business- and functional-area marketing and internal communications, external and internal websites, HR data systems, online training and regulatory initiatives: • Developed and executed global communications/marketing plans for senior executives for corporate transactions and joint ventures, product launch and divestitures, annual general meetings, investor conferences and video production for global employee meetings. • Created strategic communications for employees, patients and investors across a full spectrum of topics, including scientific advances, financial results, strategy and vision, and corporate philanthropy. • Managed all digital communications with Information Technology group, including internal and external websites, product information, press releases, internal announcements, Town Hall meetings/webcasts, investor webcasts and corporate news stories. Directed corporate e-mail function, including writing and distributing global and targeted e-mail. • Supervised redesign of intranet, Internet and Investor Relations websites, and developed micro-websites to support research and development initiatives. • Managed strategic human resources/employee engagement communications. • Managed technology teams in South San Francisco and Dublin to implement new technology initiatives, communications processes and website content management systems. • Supervised vendor relationships for corporate and Investor Relations websites, including freelance writers and technology contractors, negotiated contracts and technical specifications.